atikmpag.sys BSOD after driver update

Philip Germanov · Jul 16, 2014

The problem is that when I try to update my Lenovo IdeaPad U400 AMD 6470 graphics, restart the laptop and right after the log in I get this BSOD. The only fix is to boot into safe mode and to deinstall the driver or completely disable the AMD video card. Can you please help me fix my problem ?

scout_03 · Jul 16, 2014

for your laptop use the driver from here to avoid this issue http://support.lenovo.com/en_CA/research/hints-or-tips/detail.page?&DocID=HT073066

Philip Germanov · Jul 17, 2014

I read that the laptop can use only drivers from Lenovo and that's why this was the first driver I tried, but the Blue screen is still there ...

Philip Germanov · Jul 17, 2014

I tried again and it still didn't work. Can someone think of a different solution ?

scout_03 · Jul 17, 2014

did you try the diagnose and fix tool on the link it have a tool scanner and repair .

Philip Germanov · Jul 17, 2014

The Lenovo Solution centre and the Lenovo video quick test are not supported by my IdeaPad U400.

scout_03 · Jul 17, 2014

what happens if you roll them back .

junkeymonkey · Jul 17, 2014

read 3ed from last link it solved for him [not the one he marked solved]

http://www.tomshardware.com/answers/id-2223440/occassional-bsod-gfx-card.html

Philip Germanov · Jul 17, 2014

@junkeymonkey That one ?
http://www.tomshardware.co.uk/answers/id-1656824/atikmdag-sys-error-bsod-startup.html

@scout_03 They are rolled back because it's the only way to run without blue screen. But the video card is still not working.

junkeymonkey · Jul 17, 2014

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yes he claimed the solution there worked for him and I seen other sites threads on that to and seems to be a fix

@junkeymonkey That one ?
http://www.tomshardware.co.uk/answers/id-1656824/atikmd...

junkeymonkey · Jul 17, 2014

sorry don't know where all them x.x.x came from

scout_03 · Jul 17, 2014

does it came with vista and you upgrade to win 7 .

Philip Germanov · Jul 17, 2014

Guys I dont know what really happened - I uninstalled the old driver and restarted the laptops so I can install the drivers the way from the other link and when I restarted , the resolution was how it was supposed to be and the driver look ok. Now everything seems ok but the strange thing is that I've preinstalled that driver like 100 times and every single time i got Blue screen but that time it worked. The only problem is that before it loads the desktop, there is some strange blinking and a black screen for arround 10 seconds and after that everything runs properly. Do you know why is this ?

scout_03 · Jul 17, 2014

this blinking is when the bios load the boot ini file from the os on the drive so use the drive maker test tool to see if the drive pass it could have some bad sector on it in the boot .

Philip Germanov · Jul 17, 2014

Right after my last post I tried to run a game and then I got BSOD again.

scout_03 · Jul 17, 2014

if you use it without gaming does it stay on like the hdd test from the maker . use this for the bsod files http://www.resplendence.com/whocrashed and this one on sensor page for temp and others http://www.hwinfo.com/download.php

Philip Germanov · Jul 17, 2014

How to make that test ? I think my hdd maker is atapi .

scout_03 · Jul 17, 2014

the name and model of the hdd .

Philip Germanov · Jul 17, 2014

WDC WD5000BPVT-24HXZ SCSI Disk Device ?

junkeymonkey · Jul 17, 2014

knock on wood I never had these issues .. but I read the foot notes of the driver to see the recommended way they want the driver uninstalled and installed most folks don't and can miss a slight change and something added like with amd now needs you to manually remove a support folder .. and NVidia don't recommend you use the device manager just things like that missed can cause you to have a bad day

scout_03 · Jul 17, 2014

use the windows diagnostic on the link http://support.wd.com/product/download.asp?modelno=WD5000BPVT-24HXZ+SCSI+&x=6&y=4

Philip Germanov · Jul 17, 2014

And if I uninstall the driver, it keeps the resolution, runs the game, and after restart it's back the same as before the uninstall. So if I uninstall the driver after every restart, it should be ok. How to fix this ?

scout_03 · Jul 17, 2014

do you have a restore point before the install of the driver update you could try to apply it to the system .

junkeymonkey · Jul 17, 2014

if you uninstall the amd driver it should only hae the built in to windows generic standard vga driver nothing else..

Philip Germanov · Jul 17, 2014

I had this problem for over a month, I reinstalled Windows a few times, tried 8 and 7 but it was always the same, so I don't have a restore point.

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