external hard drive gone

scorpio2310

Reputable
Jul 17, 2014
1
0
4,510
Hi all.

Can someone please held. I have a brand new external and it has been working perfectly. I just plug it in and do my thing.

But a week or two down its just doesn't work. I plug it in and the laptop detects it(though it's not seen in my computer) and then 10 secs later it like it gets plugged out by itself. It can't possibly be broken can it? It's brand new.....

Please help as all my data is on this drive

 

Markkk

Distinguished
Jan 2, 2012
447
0
18,960
A disclaimer should be highly visible with all external laptop hdd that only power from USB port. Most USB ports are not sufficient to handle the draw from these drives and work for a while then present the issue you now face.

Try all other USB ports. You need more power there are USB power devices out there that can be used for this purpose.