Bios and windows 8.1 reading only 4 gb out of 8gb.

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Shaun Greene

Reputable
Jul 18, 2014
7
0
4,510
Hello everybody,
I have a technical problem, I have just built a new computer, and i bought 4gbx2 sticks. Everything is running fine but the bios and windows 8.1 system only reading 4gb. But CPU-Z is reading both sticks and 8 gb. I need help please :D.....
Specs:
Motherboard; F2A55M-S1
Windows 8.1
CPU; AMD A10 3.8GHZ (Don't know how to overclock says turbo 4.2ghz)
Ram; GSKILL f3-1600c11s 4gb sticks.
PSU; 600W
Any help would be appreciated and very much thankful.
 
Solution
StirB
Contact the motherboard support and see if they have solutions, most times they have this issues documented and can lead you in the right direction, but sometimes you get lazy techs and just give you generic answers.
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Shaun Greene

Reputable
Jul 18, 2014
7
0
4,510
Done reswitch the ram, And I updated the bios, i dont think i updated the chipset, But my Bios come with Q Flash so i updated the bios with 3 bios update the website gave v.v for memory, motherboard etc..
 
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StirB

StirB

Reputable
Jul 16, 2014
63
0
4,660
Contact the motherboard support and see if they have solutions, most times they have this issues documented and can lead you in the right direction, but sometimes you get lazy techs and just give you generic answers.
 
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