BSOD ruins my day

Manos Kaparos · Jul 18, 2014

Hi all,as you can read from the title i have the usual BSOD problem with my pc.I have search through your forums and google the problem details etc etc but i found no solution.I will try to be specific at this post about my current computer situation.The thing is i get BSOD for multiple reasons and consequently for multiple filenames.I mean sometimes i get BSOD and the following message is "driver_irql_not_less_or_equal" etc etc,some other times i get "page fault in nonpaged area" and even "apc index mismatch".I guess there are prenty of them.So,here is some stuff i already did to fix this issue ineffectively:

-I have already made a clean boot about 20 times.I installed different versions of windows 7.I want to mention that i have get BSOD while i had only installed the gpu's drivers and nothing else
-I HAVE INSTALLED THE VITAL DRIVERS.Since, i have installed the GPU,sound,chipset drivers i cant understand why i get BSOD for corrupted drivers.
-My hardware is clean.I mean no dust,cooling is also working fine and my psu is 420w;enough for my pc specs.
-I have done memtest twice and my RAM seems great(no errors).I have done memory test through memtest86 and through my operation's system assistance.
-I have removed my antivirus since if could be the problem.
Here are my pc specs :

Processor : AMD Athlon(tm) 64 X2 Dual Core Processor 5600+ (2 CPUs), ~3.0GHz
Motherboard : N68C-S UCC
GPU : Nvidia GeForce GT 640 2GB
PSU: 420W (cant remember brand or smth)
RAM: 2048 MB (Dual channel)

Note:Nevere tried overlocking or something to overload computer's performance.

To close with,i would like to mention that almost processes crash to desktop or just appear to suffer from an appcrash.Most of the times crash appear to be due to "nvd3dum.dll " which is a nvidia driver program.Almost all of my games,google chrome,even skype crashes.I dont run very pretentious applications to overheat my gpu or ram( by the way,heat is at normal levels).I have collect many dump files(since i get tons of BSODs) that i can attach and i additionally use bluescreeview.Bluescreenview's most ordinary files that cause BSOD are :

win32k.sys
ntkrnlpa.exe
ntkrnlpa.sys
halmacpi.dll
dxgkrnl.sys
dxgmms1.sys
ndis.sys

whocrashed analyze dump files results:

On Fri 18/7/2014 4:24:37 πμ GMT your computer crashed
crash dump file: C:\Windows\Minidump\071814-12140-01.dmp
This was probably caused by the following module: dxgmms1.sys (dxgmms1+0x19AF)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000006, 0xFFFFFFFF8FD733B0, 0xFFFFFFFF98ADB654, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\dxgmms1.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics MMS
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

crash dump file: C:\Windows\Minidump\071714-20093-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0x3DC43)
Bugcheck code: 0x1 (0xFFFFFFFF9680D3B4, 0x0, 0xFFFFFFFFFFFF0000, 0x0)
Error: APC_INDEX_MISMATCH
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

crash dump file: C:\Windows\Minidump\071714-16562-01.dmp
This was probably caused by the following module: Unknown (0xFFFFFFFF8E2C9BB6)
Bugcheck code: 0xD1 (0xFFFFFFFFAEFD0058, 0x7, 0x8, 0xFFFFFFFFAEFD0058)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error.
Google query: DRIVER_IRQL_NOT_LESS_OR_EQUAL

crash dump file: C:\Windows\Minidump\071414-13640-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x17F2)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF8F8857F2, 0xFFFFFFFF9DBEEC4C, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

crash dump file: C:\Windows\Minidump\071414-13140-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0x40B7F)
Bugcheck code: 0xA (0xFFFFFFFFC2F64BA4, 0x2, 0x1, 0xFFFFFFFF82AB123B)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

crash dump file: C:\Windows\Minidump\071514-11734-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0x8D879)
Bugcheck code: 0x50 (0xFFFFFFFFAE0D8023, 0x8, 0xFFFFFFFFAE0D8023, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

Thanks for reading whole this story.Hope you can help me.

Karsten75 · Jul 18, 2014

Run MEMTEST and check your memory.

scout_03 · Jul 18, 2014

use this to read the dump files in plain text http://www.resplendence.com/whocrashed i would also check for the gpu driver update .

Manos Kaparos · Jul 18, 2014

@Karsten75 As i said in my main post : "-I have done memtest twice and my RAM seems great(no errors).I have done memory test through memtest86 and through my operation's system assistance."

@scout_03 whocrashed is a similar application to bluescreenview,which i use.Also i have the latest GPU drivers from nvidia's website.

scout_03 · Jul 18, 2014

the only thing that it give the info in plain text with the error code .

Manos Kaparos · Jul 18, 2014

yes you are right,just noticed that.It doesn't fix my problem tho

scout_03 · Jul 18, 2014

but on the analyse it will give some info post the result .

IInuyasha74 · Jul 18, 2014

The best thing to do here is to take it step by step. It doesn't sound like its a software issue. This would typically be a RAM issue but memtest isn't coming up with anything. The first thing to try though is to remove one of your sticks of RAM and use the computer for a while, see if you get a blue screen. If you do then switch the RAM sticks and repeat. This will check if the RAM sticks are going bad better I think.

If it does with both RAM sticks, if you can try the RAM in another computer.
After that, or if you are unable to, try the RAM in the alternate RAM slot as you tried before. It is possible one of the RAM slots are damaged and this will test for that. Both could be bad or neither but its a possible solution and test so you should do it.

If both RAM sticks used by themselves result in BSOD, in both RAM slots, and the RAM is used in another computer without causing issues, the only remaining logical explanation is that either your motherboard or CPU has gone bad. In which case testing for this is hard as you would need another motherboard or CPU to test for it.

Manos Kaparos · Jul 18, 2014

@scout_03 whocrashed analyze results added in main post

@IInuyasha74 I have already done this thing with RAMs.It seems i still get crashes.Then i thought it maybe motherboard issue but i wanted to make sure of it since it will cost me a lot of money(cpu and motherboard).At least i wanted to make it worth.

IInuyasha74 · Jul 18, 2014

Was making sure. Some times people forget to try using a different channel even though they think to try just one RAM stick.

Don't suppose you have anyone else with a similar computer you can check with? Cause without testing the CPU in a different motherboard, RAM in a different motherboard (though the RAM doesn't seem to be the issue as likely now), and motherboard with a different CPU there is no way to know what is wrong, and that means going for a full computer switch.

Oh and did you try without the graphics card on the off chance its having some weird issues or other add on cards?

Manos Kaparos · Jul 18, 2014

@IInuyasha74 I don't have the capability to take the test to an other computer.Even though i could,i wonder if RAM could cause so many error and crashes by itself and only.I think i wouldn't get so many errors if the RAM was the only problem.AM i right?

PS: I didn't understand your last question tho

IInuyasha74 · Jul 18, 2014

No you are wrong, RAM which is defective is known to do exactly this. The reason being is that the RAM holding the files for operating system and everything else that is loaded up, and if the RAM is defective it can randomly drop parts of those files from the RAM or mix them up with other files. I doubt if there is a single BSOD or program failure error which cannot be caused by RAM.

You could try buying a new RAM stick as a test, 2GB isn't a lot of RAM now days, and you would benefit by buying some anyways.

My 2nd question was did you try with the graphics card removed? Its not common the graphics card causing this many errors, but its worth trying. Remove the graphics card, any sound cards or wireless cards plugged into the motherboard. They might be causing the problem.

Manos Kaparos · Jul 18, 2014

I did the thing with RAM sticks again.I didn't got any BSOD only appcrash.In addition to,i changed my GPU with an other temporary one and i was still getting BSOD.Therefore,GPU is not the problem.BSOD happens almost always during a game,while watching a stream or a youtube video and sometimes while downloading(torrent,steam game).I cant remind any case where i got BSOD while my computer was performing any big process.For this reason,removing GPU ain't gonna work.

IInuyasha74 · Jul 18, 2014

Yea didn't really thing the GPU would but best to test everything just to be safe.

Alright so you got a RAM configuration which doesn't get BSOD but gets app crashes right? Lets follow that through, and do a clean install of windows in that configuration. Parts of these files might be corrupt from the crashes that happened before. Also if you are using Windows 7 x64-bit then it requires 2GB of RAM to even work properly and only having 1GB in will cause app errors probably.

Manos Kaparos · Jul 18, 2014

I use 32-bit OS.I get appcrashes and sometimes games crash to desktop without any error message.Seriously,the whole thing is a mess.I have made clean install about 20 times and still get whole these problems.Sometime i changed to 64-bit too but some problems.I don't think windows may have crash because i installed different versions of them(professional,ultimate).Maybe my motherboard has gone crazy.

IInuyasha74 · Jul 18, 2014

Maybe you should save up and go ahead and upgrade. Your system is quite old now so an upgrade would really do you good.

thegreenemachine55 · Jul 18, 2014

I had an issue close to this and it was my hard drive. But, does it crash when you boot to safe mode?

Manos Kaparos · Jul 18, 2014

I have already checked hard disks and they work just fine.I would like to mention that today i did a scan (open cmd and execute the command:SFC /SCANNOW) and i got a message after all which let me know that there are corrupted files in windows and it could't fix them.So maybe my OS is corrupted or something?

IInuyasha74 · Jul 18, 2014

The OS is likely corrupt from the errors and constant crashing. It wouldn't be the root of your problem.

thegreenemachine55 · Jul 19, 2014

Manos Kaparos :

Something is corrupting your data. Since you have eliminated the ram and hard disks your last thing is prolly the mother board.

scout_03 · Jul 19, 2014

i would do a rootkit scan using one of those https://www.malwarebytes.org/antirootkit/ or http://www.sophos.com/en-us/products/free-tools/sophos-anti-rootkit.aspx

Manos Kaparos · Jul 19, 2014

@scout_03 I just did malware test and it found nothing.Since i instal windows and my pc crashes while i had only gpu drivers installed i think according to user IInuyasha74 that the main problem is motherboard.Well if anyone has some other solution to suggest feel free to post it.Thank everyone who dealth with my issue.

BSOD ruins my day

Reputable

Judicious

Titan

Reputable

Titan

Reputable

Titan

Splendid

Reputable

Splendid

Reputable

Splendid

Reputable

Splendid

Reputable

Splendid

Distinguished

Reputable

Splendid

Distinguished

Titan

Reputable

Share this page