I have a Acer laptop and a few days ago I switched it on and was presented with the above error message - see subject line.
When laptop will not boot into windows, but gives me the option to 1. start normally (which doesn't work) or 2. run a digagnostic check. When I run the check it gets about half way through the "loading files" stage and then reverts to original error message.
My warranty has run out, but I contacted Acer who advised using their system recovery tool, unfortunately that doesnt work either. I contacted them again and they said their must be "bad files" on the partition of HDD and I would need a technician to delete and then run their system recovery which they said would resolve issue.
Is there anyway I could perform what they have requested or will I have to take to a shop, thanks.
Read more: Forum | PC Pro http://www.pcpro.co.uk/forum/viewtopic.php?f=2&t=413629&sid=4fef7fe7d1ffd3013d2f4815c75d3c66#ixzz37oN5JsRZ
When laptop will not boot into windows, but gives me the option to 1. start normally (which doesn't work) or 2. run a digagnostic check. When I run the check it gets about half way through the "loading files" stage and then reverts to original error message.
My warranty has run out, but I contacted Acer who advised using their system recovery tool, unfortunately that doesnt work either. I contacted them again and they said their must be "bad files" on the partition of HDD and I would need a technician to delete and then run their system recovery which they said would resolve issue.
Is there anyway I could perform what they have requested or will I have to take to a shop, thanks.
Read more: Forum | PC Pro http://www.pcpro.co.uk/forum/viewtopic.php?f=2&t=413629&sid=4fef7fe7d1ffd3013d2f4815c75d3c66#ixzz37oN5JsRZ
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