Games Crash in few minutes of gameplay!

MostWantedSoulRider · Jul 18, 2014

I have started to face a new issue in my PC now. My signature shows the configuration. Lately, all of my games are crashing and the screen displays grey background with white lines over them. Couldn't open task manager or do anything. Even RESET button doesn't work at that time.

Temps are really fine. CPU's max goes to 62-63 while GPU reaches 82. Using MSI afterburner, I've reset to default settings to make sure overclock settings are removed. I've even reset BIOS.

What should I do further?

I didn't have this issue until today.

Xtinction · Jul 18, 2014

Do you have a spare videocard that you can test your system with? My first guess is that it's something with the videocard. At least try to update the drivers (just as a precaution, I dont think it is the problem).

Reset button not working is really weird by the way, never had that happen before...

herrwizo · Jul 18, 2014

Full system specs, sir.

Onus · Jul 18, 2014

Your screen going crazy like that suggests the graphics card may have opted for early retirement, or is overheating. For the reset button not to work makes me think it's something else though. Is that "GXII" a Coolermaster? If so, it may be what is overheating and wandering out of spec, crashing your system.
Edit: as he says, his specs are in his .sig.

MostWantedSoulRider · Jul 18, 2014

Okay, Here's my PC specs -

Processor: i5 4670 Non-K

Motherboard: Gigabyte H87M-D3H

PSU: Cooler Master GX II 550W (+12V rail has 44A)

Graphic card: MSI R9 270X Factory Overclocked

RAM: 2 x 4 GB Kingston Hyper X Fury (1600 Mhz)

Monitor: Acer Gateway KX1563 in which the maximum resolution is just 1366*768 pixels

Using Logitech Wireless Keyboard and Mouse

HDD: Seagate Barracuda 500GB

CPU Cooler: CM Hyper 212X

Optical Drive: Yes

Few minutes ago, I stressed my GPU with BurnInTest (By Passmark) and after 5 minutes, it crashed my PC and by then RESET button worked. So, something has gone weird. If PSU is crashing my PC, it would have been since the time I built it. It's been around 2 months and the PC crash is here just now.

MostWantedSoulRider · Jul 18, 2014

Xtinction :

Reset button now worked. Also, I've reinstalled my graphic card drivers. Even tried enabling and disabling the Intel Processor Graphics through BIOS. The results are same i.e., the crash still persists... and I just own a graphics card.

herrwizo · Jul 18, 2014

I would:

a) test this GPU in another computer
b) if it works, try another PSU in my own computer
c) double check the temperatures under load using HWMonitor

MostWantedSoulRider · Jul 18, 2014

herrwizo :

Thanks for the tips.

1. Sadly, I'm the only person in this whole area/vicinity to have such an expensive computer. lol. So, (a) has become impossible for me.

2. I will be buying a new PSU by coming Sunday. Most probably, it should be Seasonic S12II 520W.

3. I use HWMonitor and BurnInTest together to test the temperatures.

herrwizo · Jul 18, 2014

All you need for 1) is a PC with PCI-e slot, how hard can it be to find one

But the PSU has to be good, yeah.

Markkk · Jul 18, 2014

Sounds like GFX card dying
Does this only happen in Games?

Check Pwr cables to GFX Card
Roll Back windows updates a few days when you know it was working fine.
Unplug some devices basically anything you can that is not essential to play your game - IE USB Devices (printer, webcam drives, etc) Internally DVD

If PC still crashing - Remove 1 Ram stick (test with each stick)

This is a simple process but takes a little time - this is to rule out other potential issues in hopes that its not your GFX Card
Check the Windows Logs - event viewer - windows logs - application - look for red/yellow flags - could shed some light

Onus · Jul 18, 2014

That replacement PSU is a good idea, even if it is the graphics card that is the primary cause of the current problem.
The CM "550W" PSU is almost certainly not good for its label, and was likely made with cheap capacitors that degrade rapidly when subjected to heat. It may have worked when new, but for it to have failed now comes as no surprise.

MostWantedSoulRider · Jul 18, 2014

Onus :

Yes, I strongly agree with you. And in the meantime, I've found the issue. Like you stated above, it's the card. She is just few days old and almost an infant. R.I.P. My New Card. Thankfully, I had another R9 270X 2GB Vram. It's working perfectly now. And I will be changing the PSU by this weekend. Most probably, it would be either SEASONIC S12II 520W or Corsair 650W. What's your opinion on my PSU wishlist, onus?

MostWantedSoulRider · Jul 18, 2014

Thanks for everyone who came down and suggested me with different ideas and perspectives to resolve this issue. Overall the issue was on the new graphics card, I've bought recently. She died today. I think her capacitors must have blown off inside. Let her soul rest in peace. And Yeah, I am starting to hate AMD cards now.

Xtinction · Jul 18, 2014

Honestly I don't think you need to replace your PSU. It's not the best, but the best is rarely needed. It's fine. Replace it when it's broken or you have a valid reason to suspect it for causing your problems (like a pc that just switches off suddenly).

MostWantedSoulRider · Jul 18, 2014

Xtinction :

Ram chips are getting hot. So, do I need to change the PSU?

herrwizo · Jul 18, 2014

Well, you don't absolutely *need* to... but getting a quality PSU is always a recommended thing to do. To be future-proof and for longevity sake.

MostWantedSoulRider · Jul 18, 2014

herrwizo :

I don't want to take a risk. PSU is really important for a computer. It would be a bad idea if I skimp on it. I have taken a decision to afford a Seasonic S12II 520W by this weekend.

Xtinction · Jul 18, 2014

You would be trading in a perfectly fine bronze certification PSU for another perfectly fine bronze certification PSU. Onus said you need to replace it, but I disagree, he's making a lot of assumptions about it. And your Memory temps have nothing to do with your power supply.

http://www.pureoverclock.com/Review-detail/cooler-master-gx-ii-650w/

Just look at that. Your PSU is fine. Spend that 60 dollars on something that you actually need, instead of something other people say you do. Adding an SSD to your system will make you ten times happier than replacing your PSU.

Onus · Jul 18, 2014

I'd take the Seasonic.
"Coolermaster" (really only a master of deception about their products) mislabels most of their PSUs. Only their new V-series is made by Seasonic, but the old stuff they still sell is not worth buying compared to superior competitors. That pureoverclock review was pretty shoddy, especially regarding the internals. I did see some 2nd rate caps (Teapo) in there, but nothing was said about the others. Teapo isn't the problem that Samxon is, but Oklahoma Wolf at Jonnyguru does remove a half point or so for them. HardOCP's review of the GX650 is an amusing read. in any case, the OP has the 550W version, not the 650W one, so the project and OEM could be different. The GX450 (GX, not GXII, and made by a different company) is the only one out of the GX line I saw get a good review.

As many problems as are cause by bad PSUs, replacing this one is a good idea.

MostWantedSoulRider · Jul 18, 2014

Xtinction :

Okay, let me make this clear. It's confusing me, Pal. Some says this brand is a crap and few says this is already an overkill. Now, I have just ended in PSU puzzles.

MostWantedSoulRider · Jul 18, 2014

Onus :

First of all, a big 'shout-out' to you and xtinction for giving me valuable suggestions. I'm glad to hear more about this. I'm going to get XFX radeon r9 280x double d for 260$. I know the new PSU's pretty expensive for my budget but safeguarding the other components are really necessary. I am going to gather more suggestions from here and let you guys know about them.

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