"No AMD Graphics Driver Installed" Error

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kissmekate

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Jul 16, 2014
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Graphics Card: Sapphire Radeon R7 260X
Motherboard: Asus M4N68T-M V2
OS: Windows 7 64bit

I installed a new graphics card and after much fighting with it (updated the bios, uninstalled and installed drivers a million times) I finally got it to work! Then, I shut down the computer. Now when I turn it back on I get an error from Catalyst saying "No amd graphics driver installed or is not functioning properly. Please install the amd driver appropiate for your amd software". The drivers are installed but when I open the Catalyst Control Center I'm missing a bunch of the options that were there when the card worked properly. The card is still showing up in the device manager (which is a step up from the problems I'd been having) and when I have windows search for updates to the card driver it says the drivers are up to date. I've of course uninstalled and installed the drivers again but my monitor still doesn't detect anything from the graphics card.

Another post suggested that I disable the digital driver signature which I've done follow these steps I found on a Windows help forum but it didn't have any effect:

go to "All Programs", then "Accessories", right-click on "Command Prompt" and choose "Run as administrator".
1. Now type the following and press <Enter> after each line:
bcdedit.exe -set loadoptions DDISABLE_INTEGRITY_CHECKS
bcdedit.exe -set TESTSIGNING ON
2. Restart your computer
3. This will disable your Windows 7 driver signing.

If this did NOT work for you, here is another way to disable Windows 7 driver signing.
1. restart your computer, continuously press <F8> to get to Advanced Boot Options. Note: On some systems, you need to first press <F2> to go into Boot Menu, then press <F8> to reach Advanced Boot Options.
2. When the menu appears, use the DOWN arrow key to scroll to “Disable Driver Signature Enforcement.”
3. Press <Enter>.
4. Continue the boot process.
after booting an amd command prompt windows will appear, and it will disappear after few second.
it means your amd driver has been installed. now you can open the catalyst control centre.
or you can reinstall the driver, this time this error will no come.
Click to expand...

Any additional suggestions?

Thanks in advance!
 
Solution
chris987
do you have windows sp1 installed and the latest version of NET framework? also dont install the whole package, just the display driver.
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kissmekate

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Jul 16, 2014
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Thanks for the quick responses everyone! It's my husbands computer but he's not super tech savvy so I've been helping him with upgrades, for the little bit of time it was working he told our daughter he was ALMOST as happy with his new graphics card as he was the day she was born so it was so sad to see it not working again.

I'll do the clean uninstall with Suztera's suggestion and reinstall with Chris's as soon as I get home!

And Junkeymokey, I hadn't read the notes but just went and did and it's exactly the way I've been doing it, thanks though!
 
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kissmekate

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Jul 16, 2014
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Just tried the suggestions from everyone. Used the guru tool to uninstall, used the auto detect tool to reinstall but I got an error "Application Install: install source package not found" It finished installing but with that error. Rebooted and still had the same "No amd graphics driver installed or is not functioning properly. Please install the amd driver appropiate for your amd software" error I was getting before. Also tried using the Guru tool again to uninstall and installed the latest driver (the auto detect tool was installing a version 8.something but the latest non beta version is 14.4) but I got the same "Application Install: install source package not found" error. I'll try the version 13.12 or 13.4 that junkeymonkey is mentioning but this error was happening on multiple versions already.

Any other suggestions?
 
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kissmekate

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Jul 16, 2014
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Update: I've read some other forums and someone suggested installing it with out the Catalyst Control Center. I didn't get either error message, during install or on reboot but the card it self still isn't displaying when I switch to my HDMI input, on board graphics are the only thing working right now.
 
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junkeymonkey

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Nov 11, 2013
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you can just install the driver, but why buy a nice card with nice features and then cant use them?? whats the point ? the card is sold with all theses things to use and claims to be windows compatible but now its not?

what was your old card that this one is replacing?

I got 3 amd cards and windows xp vista and 7 and I have no issues with them and I swap drivers around regularly I sent you a pvt. message on the wat I do it and for 14 years I never had but 2 issues [12.8 and 14.4] 12.8 install but ccc was broken and would not display to adjust cards settings - 14.4 installed but it would crash ie11 when I closed it out with a atidxx.32dll error .
 
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kissmekate

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Jul 16, 2014
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Thanks everyone for you help!

Chris, looks like that was it! I feel so dumb! I had updated all the windows updates but it looks like one was unchecked and didn't update and that's what fixed it!

Junkey, I had followed your instructions from the pvt message and was still getting the same errors. I agree completely and was going to send it back if I couldn't get it to work without the CCC.
 
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