Internet goes out every few minutes?

gamepro552

Honorable
Dec 31, 2013
7
0
10,510
Hello, I am having a problem in which my internet cuts out every few minutes for a few seconds and comes back on. The internet goes out for the whole house, not just one device. I tried troubleshooting the router by restarting it, changing out cables...same with the modem. I tried skipping the router and connecting directly to the modem but I did not get a usable connecting from it. Yesterday I kept getting an IP Conflict message on my PC saying there was a conflict, but I checked all IP's connected to the router and there is no problem, I went ahead and changed the IP's of two PC's connected to the router and I stopped getting the message, but the connecting problem still exists. Any ideas?
 

gamepro552

Honorable
Dec 31, 2013
7
0
10,510
Update, I have found my modem's log and it is filled with an error message that says:

3-Critical R02.0 No Ranging Response received - T3 time-out

Every time the internet cuts out, another one of these messages seems to appear.
 

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