USB Drivers don't work in Windows, but do in BIOS and Linux.

IHazABone · Jul 18, 2014

Hi,

I know this thread is everywhere already, but I swear to god in the last 12 hours I've been trying to fix this (virtually non-stop from 6am, when I start my at-home workday, to now) I've read every single bloody thread in existence on it. I've tried absolutely everything short of reinstalling Windows, which I will not do (because I have one app with almost a year's daily work on it and other extremely important things). I can't access anything on the Windows side from Linux.
The only hardware change I've made was an upgrade from a Radeon HD7770 to a GTX 760, but it still worked fine after that.

Specs:
Windows 8.1 (OEM installed from previous PC, no install disc or product key)
MSI 970A-G43
AMD FX-8350 (OC'd @ 4.4GHz if it's worth mentioning)
Asus GTX 760 DirectCU II (Overclocked to 6408MHz memory clock and 1280MHz core clock)
14GB various RAM in unlinked at 1600MHz (I know, I'm cheap and I picked them up over time, so)
Seagate Barracuda 2TB with Windows 8.1 and Linux Mint 15 installed (via Grub2)
and the rest is probably irrelevant.

Thanks for any help.

undergroundtech · Jul 18, 2014

So, when exactly did it stop working?

IHazABone · Jul 18, 2014

undergroundtech :

Just this morning. For a few weeks now, the occasional startup would come with this issue, but a restart fixed it.

undergroundtech · Jul 18, 2014

IHazABone :

Okay, so explain what ALL you have done. So i get a good idea of where to start. Is it all usb ports? or is the front panel or just the back.

IHazABone · Jul 18, 2014

undergroundtech :

Uh, well, everything. Oops. If you can find a supposed solution on any of the related threads, I've tried it.
Legacy USB enable/disable, safe mode (with/without networking) has the same issue, tried every USB port I have, booting with them unplugged, getting to login unplugging and plugging back in, HDD in different PC works but uninstalling USB drivers and every other related solution there did nothing, mouse and keyboard work in different PC, BIOS reset did nothing (except wipe my precious overclocks

), using old GPU (leftover AMD drivers?) didn't work, mobo BIOS is latest, PS/2 doesn't work, etc etc.

undergroundtech · Jul 18, 2014

IHazABone :

So a restart use to solve the problem, and no longer does, correct? If so, it sounds like your usb ports are dead. You could try buying a pci usb, and see if that works, they're fairly cheap.

http://www.amazon.com/Syba-SD-VIA-5U-5-port-Card-Chip/dp/B000JFJZGG/ref=sr_1_1?ie=UTF8&qid=1405724382&sr=8-1&keywords=pci+usb

Right now that's all i got for ya. Sounds like a mobo problem. Also, are they enabled in the bios? assuming you have that option.

IHazABone · Jul 18, 2014

undergroundtech :

IHazABone :

So a restart use to solve the problem, and no longer does, correct? If so, it sounds like your usb ports are dead. You could try buying a pci usb, and see if that works, they're fairly cheap.

http://www.amazon.com/Syba-SD-VIA-5U-5-port-Card-Chip/dp/B000JFJZGG/ref=sr_1_1?ie=UTF8&qid=1405724382&sr=8-1&keywords=pci+usb

Right now that's all i got for ya. Sounds like a mobo problem. Also, are they enabled in the bios? assuming you have that option.

Well, I'm currently using everything perfectly in Linux, so I'm pretty sure they're not dead. Hehe.

Edit: I'd rather not order something to fix this, because chances are it'll be about 2-3 weeks before it gets here. I live in a rather remote place, hence working at home as a software developer.

undergroundtech · Jul 18, 2014

IHazABone :

undergroundtech :

Well, I'm currently using everything perfectly in Linux, so I'm pretty sure they're not dead. Hehe.

Edit: I'd rather not order something to fix this, because chances are it'll be about 2-3 weeks before it gets here. I live in a rather remote place, hence working at home as a software developer.

Oh! okay I must've skimmed over that part, when you go to windows device manager, are there any icons or does it give any information to the drivers?

IHazABone · Jul 18, 2014

undergroundtech :

IHazABone :

undergroundtech :

Well, I'm currently using everything perfectly in Linux, so I'm pretty sure they're not dead. Hehe.

Edit: I'd rather not order something to fix this, because chances are it'll be about 2-3 weeks before it gets here. I live in a rather remote place, hence working at home as a software developer.

Oh! okay I must've skimmed over that part, when you go to windows device manager, are there any icons or does it give any information to the drivers?

Not that I can remember, no.

Update: I've lost an entire day's work, now. That's pretty damaging, considering I mostly do projects with the span of a week or less. Startup/baseline code. I'd love to get this fixed immediately.

IHazABone · Jul 19, 2014

Update: I'm absolutely positive it's a driver issue. Due to my GPU upgrade, I had to uninstall AMD's drivers, but they've been known to not clean up quite everything and cause issues. I'm also using an HDMI port now, and I was not before. This counts as peripheral, no?

Also: PS/2 keyboards and mice don't work, same as USB.

Can I remove the USB drivers without actually logging into Windows (because I can't)?

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USB Drivers don't work in Windows, but do in BIOS and Linux.

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