Verbatim 500gb Hard drive isn't working

Jul 18, 2014
7
0
4,510
So I plugged in my 500gb external harddrive and it lights up but no spinning and no nothing. I tried new drivers and all but that did nothing. The device isn't even showing up in my computer and I even did a disc management to show hidden drivers. Again nothing. Could it be because this laptop most likely has 1.0 ports and not 2.0?
 
Solution
usb 1.0, 2.0 and 3.0 should be interchangeable.

Try a checkdisk on it and try verbatim support - http://www.verbatim.com/index/support.php?lang_id=1&cat=9&section=
Jul 18, 2014
7
0
4,510
The support line is closed and I have to register and I hate doing stuff like that. I don't need an entire company knowing my email and etc. However the harddrive did work on my friends....and on my PS3...are you sure 1.0 2.0 and 3.0 are interchangable?
 
Jul 18, 2014
7
0
4,510
Well now something new. It's making a clicking noise. It isn't loud I have to connect my ear to it in order to hear it. It could be the power supply or it could be that something is jammed. (Had the harddrive for 2 years so I doubt I still have the warranty) should I open it and see if I can clean/fix the jam if there is one?