PC goes to black screen after reinstalling windows? PLS HELP!

kinghall22

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Jan 3, 2014
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Hello, so after reinstalling windows on my new SSD, and the chipset drivers and the AMD 14.6 driver for my gpu. I had a black screen when booting. It would get past the loading phase then just go black. I looked into the issue and found that other people we're having the same problem when using the 14.6 driver. So i tried lots of methtord to removed the SATA driver that was causing the problem and other methords but the problem still presists.

So finally, i went and reinstalled windows again and installed the and 13.9 driver insted. The problem still presisted! WHY???

Any help would be great thanks!
 
Solution
If it's a brand-new GPU you may first want to make absolutely sure the Graphics Card is sat securely in its PCIe x16 slot and that the PSU power-connectors are firmly attached. Occasionally a GPU won't respond correctly because it isn't sat securely in its slot or a power connector is slightly loose.

Ensure the monitor cable has no heavy objects on it and is securely attached to the monitor and to the graphics with no dust on the connectors.

If you have confirmed the card and monitor are installed correctly: Go to this website and follow the instructions to uninstall any old drivers that may be remnant on your system:

http://support.amd.com/en-us/kb-articles/Pages/GPU57Rem...

You may further wish to locate your Graphics Card in Control Panel > System > Device Manager > Display Adapters Right-Click on it, select Properties and then select the 'Driver' tab and click the Uninstall button located there to further attempt to remove any driver remnants.

Now Reboot/Restart your PC. It should restart with absolutely no GPU driver loaded. You may now attempt to download the latest driver for your GPU (from the manufacturer's website) and install it or install the driver from the CD provided with your GPU though that certainly won't be the latest, most compatible version of driver available to you.

Also, have you attempted to boot into Safe-Mode (where no GPU driver will be loaded)? I assume the monitor responds normally then?

Hope that helps.
 
i'll assume this is a -R- card like a r7 260 ? seems like just today there been a few folks like you here and got some from the past 2 days and I beginning to think these -R- cards are bad news

http://www.tomshardware.com/forum/id-2224436/radeon-260x-driver-update-boot-fail.html

http://www.tomshardware.com/answers/id-1915412/asus-260x-directcu-black-screen.html

will the card display to desktop with out the amd driver installed just on the windows default display driver ?
are you loading the driver autoupdate?

download the driver to a folder on your desktop and then install it from there .
be suer to read all the drivers footnotes to see if theres something you nay have missed for the install steps
 

kinghall22

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Jan 3, 2014
41
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10,540


Hi, thanks for the reply. I have tried that multiple times and the problem still persists. I've also tried the gpu in low resolution mode and i just get a blue screen. I've tried my brother GT 610 with the drivers installed and it works fine. Is it the GPU that's gone?

When loading with no driver in safe mode, it works, but everything is big obviously.

Thanks, Brad
 


The problem certainly seems to be the Graphics Card itself. I assume you've tried reseating the card? Installation of new components can displace the card slightly resulting in erratic behaviour.

Just to be clear - the Graphics Card was working fine before you installed the new SSD and updated the AMD drivers? That could mean a displaced card. Push down firmly on the card to ensure it is securely seated in its PCIe x16 slot.

A black screen doesn't usually indicate a broken card. Broken cards usually display broken, pixelated grids of lines in the same or similar patterns at all times, over all OS screens, and refuse to render 3D.

A black screen is usually an indicator of a poor connection somewhere, either between card and PCIe x16 slot, card and monitor cable or monitor cable and monitor, or dust present at any of those connections.

Also, try the 'broken' card in a different computer and see if you get the same results.
 
Solution