I am suddenly having a problem with Printing anything on one of my Windows 8.1 machines.
Whenever I try to print from an application I get an error message -
"Before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer. Do you want to install a printer now?"
If I click "Yes" I get the following message-
"Windows can't open Add Printer. There are no more endpoints available from the endpoint mapper."
I have 3 printers installed, 1 local USB Canon printer, 1 Canon Network Printers and 1 PDF printer, but none of them can be used and no printing properties/preferences are available.
I checked the printing services and the Print Spooler Service is not started (set to Automatic).
When I manually try and start it I get the following error -
"Error 0x8007076b: The endpoint mapper database entry could not be created."
What I have tried.
1: Booting to System Restore menu and trying to restore to a earlier date (2 weeks ago), successful, but still not printing (same errors)
2: Disabled all none Microsoft startup items/services, in case anything was blocking the Printer Spooling Service, but I still get the same problems.
3: Scanned with Malwarebytes and Microsoft Safety Scanner. Nothing found.
Any advice is appreciated, I'm not sure what I can try next. I don't really want to format and start again.
Whenever I try to print from an application I get an error message -
"Before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer. Do you want to install a printer now?"
If I click "Yes" I get the following message-
"Windows can't open Add Printer. There are no more endpoints available from the endpoint mapper."
I have 3 printers installed, 1 local USB Canon printer, 1 Canon Network Printers and 1 PDF printer, but none of them can be used and no printing properties/preferences are available.
I checked the printing services and the Print Spooler Service is not started (set to Automatic).
When I manually try and start it I get the following error -
"Error 0x8007076b: The endpoint mapper database entry could not be created."
What I have tried.
1: Booting to System Restore menu and trying to restore to a earlier date (2 weeks ago), successful, but still not printing (same errors)
2: Disabled all none Microsoft startup items/services, in case anything was blocking the Printer Spooling Service, but I still get the same problems.
3: Scanned with Malwarebytes and Microsoft Safety Scanner. Nothing found.
Any advice is appreciated, I'm not sure what I can try next. I don't really want to format and start again.
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