Sorry this is a lot of information but I felt like i should leave everything i know that could be the problem.
Earlier today i went out with a friend and my computer was working fine as i was using it to communicate with him via Skype. He asked me to bring an hdmi cable so i borrowed the one from my monitor (I do not know if this is relevant). Then later I came back home, hooked my monitor back up and and attempted to boot my machine.
After windows started launching it told me it needed to perform a check on my hard drive but before it could get very far on the check it would blue screen with the 0x0000005A: CRITICAL_SERVICE_FAILED error.
I thought the error may have been an issue with my hard drive or an issue with some drivers. when i tried to launch in safe mode to see if it was a driver error the drivers for windows would begin to load but then they would stop and some colors would appear across the top of the screen in a thin line. I ended up unplugging all my USB devices other then my keyboard and mouse then the next time I booted it fully performed the hard drive check without a blue screen and let me log on (Again, I do not know if unplugging the USB devices was relevant).
All seemed well for a moment then I received a new blue screen, this time being the 0x0000003B: SYSTEM_SERVICE_EXCEPTION error. not every time i boot up and log in i get up to 3 minutes max before the computer blue screens with the 3b error, although the 5a error seems to be gone.
Note: I believe i saw a message saying there was a an error or a missing dirver for my graphics card. I have a Radeon HD 7770 2GB
Another Note: I booted in safe mode and so far there is no blue screen which leads me to believe that there is a problem with a driver somewhere but that could be wrong. and also, when i logged in in safe mode i recieved this message with the following information:
Windows has recovered form an unexpected sutdown
Problem Signature:
Problem event name: BlueScreen
OS Version:6.1.7601.2.1.0.256.1
LocaleID: 1033
Addition information about the problem:
BCCode: 3b
BCP1: 00000000C0000094
BCP2: FFFFF88013BEF6F4
BCP3: FFFFF8800DF56910
BCP4: 0000000000000000
OS Version 6_1_7601
Service Pack: 1_0
Product: 256_1
Then it pointed me to a couple files that said i could use to figure out the problem
Download link for dmp file (for the 3B blue screen as the 5A is no longer a problem)
Earlier today i went out with a friend and my computer was working fine as i was using it to communicate with him via Skype. He asked me to bring an hdmi cable so i borrowed the one from my monitor (I do not know if this is relevant). Then later I came back home, hooked my monitor back up and and attempted to boot my machine.
After windows started launching it told me it needed to perform a check on my hard drive but before it could get very far on the check it would blue screen with the 0x0000005A: CRITICAL_SERVICE_FAILED error.
I thought the error may have been an issue with my hard drive or an issue with some drivers. when i tried to launch in safe mode to see if it was a driver error the drivers for windows would begin to load but then they would stop and some colors would appear across the top of the screen in a thin line. I ended up unplugging all my USB devices other then my keyboard and mouse then the next time I booted it fully performed the hard drive check without a blue screen and let me log on (Again, I do not know if unplugging the USB devices was relevant).
All seemed well for a moment then I received a new blue screen, this time being the 0x0000003B: SYSTEM_SERVICE_EXCEPTION error. not every time i boot up and log in i get up to 3 minutes max before the computer blue screens with the 3b error, although the 5a error seems to be gone.
Note: I believe i saw a message saying there was a an error or a missing dirver for my graphics card. I have a Radeon HD 7770 2GB
Another Note: I booted in safe mode and so far there is no blue screen which leads me to believe that there is a problem with a driver somewhere but that could be wrong. and also, when i logged in in safe mode i recieved this message with the following information:
Windows has recovered form an unexpected sutdown
Problem Signature:
Problem event name: BlueScreen
OS Version:6.1.7601.2.1.0.256.1
LocaleID: 1033
Addition information about the problem:
BCCode: 3b
BCP1: 00000000C0000094
BCP2: FFFFF88013BEF6F4
BCP3: FFFFF8800DF56910
BCP4: 0000000000000000
OS Version 6_1_7601
Service Pack: 1_0
Product: 256_1
Then it pointed me to a couple files that said i could use to figure out the problem
Download link for dmp file (for the 3B blue screen as the 5A is no longer a problem)
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