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I have a problem connecting to the Internet using my router

Tags:
  • Routers
  • Internet Service Providers
  • Internet Connection
  • Internet
Last response: in Networking
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July 20, 2014 1:03:13 PM

I have a tplink TD-W8951ND router . I can connect to it using the wireless network but there is no Internet connection .
The adsl and wireless lights are on the Internet are off.
I called the ISP they told me everything ok from their side.
I reseted the router and reconfigured ( the basics, using the wizard and putting ssid , pass phrase , etc)
Still did not work .
1.what could be the problem ? Is there a solution ?
2. I am not alone in the house, so , can anyone do this on purpose ?

More about : problem connecting internet router

July 21, 2014 12:30:50 AM

Is this recent? Did you just purchase the router? Are you inputting the correct security key?
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July 21, 2014 1:23:28 AM

The problem is recent ( 2 days) , but the router been working for a while now it is not new router .
The password is correct . I already reset everything and put it . And I am already connected to the network but not the Internet .
Ps . I connected the lab top to the router directly ( using the eathernet and still it didn't work )
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July 21, 2014 1:27:46 AM

And do you mean by the security the pass phrase ?
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July 21, 2014 1:44:02 AM

I don't know what happened .
But after 2 days it just worked by it self .
Thanks
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!