I have a nearly full 2TB hard drive full of movies, pictures, and music that I was allowing my roommate to borrow. As he was handing it back to me he dropped it from standing height. When I plug it into the computer, it powers and spins up. However, it is not recognized under My Computer. It does appear under Device Manager > Disk Drives, but will not show up under Disk Management and is not given a letter drive. Can anything be done other than sending it to a professional recovery service? Thanks.
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Roommate dropped my external hard drive
- Thread starter ADMRifRaf
- Start date
Solution
- Jun 19, 2011
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Davidgilinsky
Reputable
- Feb 26, 2014
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im sorry to hear. but it looks like it got accidentally bricked, better go to the professionals if you have important files to recover
Davidgilinsky
Reputable
- Feb 26, 2014
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dude before opening the drive is it still covered with warranty, because once you opened it rma will no longer ba an option. so better weigh the consequences, if the files that you have stored are that much important go for it but once you pry it open the wtty for the external harddrive will be out of the picture so if the files will be recovered good for you but the drive can no longer be replaced, worst case scenarion the files can no longer be recovered and the ext drive is already void of the wtty
- Jun 19, 2011
- 33,511
- 1,627
- 159,590
Found a teardown of the 500gb model on youtube.
https://www.youtube.com/watch?v=2pS_EDsP2KI
But as mentioned above this will void any warranty on the drive.
Thanks a bunch for the video. I'm not too worried about the hard drive itself; I'm more worried about getting all the data off of it. I'll try opening up the case and plugging it in directly via the SATA connector. If that doesn't work, I'll mostly likely just send it to professionals to recover it.
- Jun 19, 2011
- 33,511
- 1,627
- 159,590
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