External WD HDD problem

a7928671 · Jul 21, 2014

Hi, Im having a problem with my 1TB external WD HDD. It is not showing up when I open up my computer. However the white light is flashing, but I cant seem to be able to see it under my computer. Im using Windows XP, thanks.

i7Baby · Jul 21, 2014

Have you downloaded and installed the drivers for it to your pc?

a7928671 · Jul 21, 2014

Well the windows installed drivers automatically. Oh and btw...it is WD 1021 HDD.

i7Baby · Jul 21, 2014

Does it show up in Control Panel, Device Manager?

a7928671 · Jul 21, 2014

Yes under device manager I can see it. It also shows on safetly remove hardvare as USB mass storage device.

i7Baby · Jul 21, 2014

Can you see it in Windows Explorer?

a7928671 · Jul 21, 2014

If you mean under my computer no, if thats not what you mean please explain me where do you mean.

i7Baby · Jul 21, 2014

If it shows up in Device Manager, it should show up in Windows Explorer under Computer. Is the drive formatted?

a7928671 · Jul 21, 2014

Well it does show under device manager, but I cant see it under my computer. It is not formatted, there are files on it that I need.

i7Baby · Jul 21, 2014

If there are files on it then it must have been formatted. If it shows up in Device Manager as working then you should see it under Computer.

If you disconnect it's usb cord, does Windows make the disconnect noise? And the connect noise when you connect it's usb cord?

a7928671 · Jul 21, 2014

Well yes there are some files on it already that I would like to save.

Yes I do hear sound when I plug it in and out.

i7Baby · Jul 21, 2014

Then it should appear on Windows Explorer. In fact a screen should pop up asking if you want to view its content.

Have a look here - https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/hardware_installing_overview.mspx?mfr=true

a7928671 · Jul 21, 2014

Yes I know, however I dont see it on explorer, and the pop up window doesnt show.

Markkk · Jul 21, 2014

Under Computer Management / Disk Management
Is the Drive Active? - If not right click mark as active

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External WD HDD problem

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