Motherboard shorting out (computer keeps shutting down)

ghoust0o · Jul 21, 2014

Just built this computer,
First time booting it kept looping a shutdown, not geting to bios.
Then i found out i needed to put in mounting brackets for motherboard.
we got it to work 6 hours and sum plus playin couple games. It will shut down randomly.
I think it shuts down during game?
Specs:

EVGA GeForce GTX760 SuperClocked w/EVGA ACX Cooler 2GB GDDR5 256bit, Dual-Link DVI-I, DVI-D, HDMI,DP, SLI Ready Graphics Card (02G-P4-2765-KR) Graphics Cards

Corsair CX750 Builder Series ATX 80 PLUS Bronze Certified Power Supply

Intel Core i7-3770K Quad-Core Processor 3.5 GHz 8 MB Cache LGA 1155 -

Intel BOXDP67BGB3 Socket 1155, Intel P67, CrossFireX & SLI, SATA3&USB3.0, A&GbE, ATX Motherboard

i7Baby · Jul 21, 2014

Check everything is OK per http://www.tomshardware.com/forum/261145-31-perform-steps-posting-post-boot-video-problems

Buy a Z77 motherboard.

ghoust0o · Jul 21, 2014

I have the computer on right now, none of those seem to be the problem.

i7Baby · Jul 21, 2014

Maybe it's getting hot.

Download HWInfo and run Sensors. Post the results - usually 3 screenshots on TinyPic or similar.

ghoust0o · Jul 21, 2014

I dont know how to post pics,
I had computer on for 10 hrs yesterday downloading the updates from fresh install, No problem

ghoust0o · Jul 21, 2014

http://tinypic.com/r/2wp6wcj/8

ghoust0o · Jul 21, 2014

pic 1
http://i59.tinypic.com/2h3u6vo.jpg
pic 2
http://i62.tinypic.com/4vsba9.png
pic 3
http://i57.tinypic.com/a0yk2h.png
pic 4
http://i59.tinypic.com/xcmb6d.png

its stop showing up so heres direct link

i7Baby · Jul 21, 2014

I said "usually 3 screenshots on TinyPic or similar"

That shot shows your cpu at 38-48C - too hot. Vcore is OK though. You haven't shown me the screen with fan speed though.

What cpu cooler you got?

ghoust0o · Jul 21, 2014

I got the same cooler fan that came in the Intel Chip Box, Stock i guess?

ghoust0o · Jul 21, 2014

It can shut down if any temp gets to hot? whats a good range to be in?

ghoust0o · Jul 21, 2014

Well cpu is getting hotter and hotter now is at 50 C.
I have my side case open as well during the tests

Roberto Bustos · Jul 21, 2014

stupid questions, but it might help...?

Did you make sure to use thermal paste on the heatsink? If it was on the heatsink already, did you make sure to check/take off a film of plastic or something covering it?

Stock Intel Heatsink/fans do their job with no issues usually. Unless, you purchased them separately and got a fan for a lower speed cpu?

Robert

i7Baby · Jul 21, 2014

Shows your cpu at 39-43C (15% usage)Vcore is 0.816-1.146 - OK Fan 1028rpm

Blow out your case - especially fans, filters and coolers.

If your cpu is more than 35C max on idle or 45C gaming, then re-seat your cooler -

power off. remove cpu fan. remove cpu cooler. use isopropyl alcohol to clean the old thermal paste off the top of the cpu and bottom of the cooler.
put a pea size drop of new arctic silver 5 thermal paste in the centre of the cpu. reattached the cooler an fan. connect the fan.

If your cpu is more than 35C max on idle or 45C gaming, then get a custom cooler eg Noctua NH-D14 or Corsair H80i

ghoust0o · Jul 21, 2014

Oh, i Did not put any heatsink on there, Just built this yesterday, first time. I will check if there is a plastic film on the cpu fan. Does heatsink make a difference?

Roberto Bustos · Jul 21, 2014

if you have a fan on the cpu, the aluminum/copper/whatever holding it is the heatsink. That is what attaches to the motherboard.. ?

Robert

ghoust0o · Jul 21, 2014

The cpu fan doesnt snap out?? any hints on to how to get those 4 plastic points off?

Roberto Bustos · Jul 21, 2014

Flat tip screw driver. Twist the black push ins the direction of the arrow. When reinstalling, Push them in and turn them the opposite way. good luck!

Robert

ghoust0o · Jul 21, 2014

Well i see what the heatsink is now, the silver stuff, it is directly on it. Do you think i need a better fan for the cpu? cus 50 C with open case and just a firefox open seems lil high to me.

Roberto Bustos · Jul 21, 2014

You said its a new build, so the cpu (properly thermal pasted/heatsinked etc) should not be overheating. So YES! Get a "heavy duty heatsink/fan for it! remember the thermal paste! (it will be on NEW heatsink/fans already)

Robert

ghoust0o · Jul 21, 2014

just blows my mind, that a stock cpu cooler with the cpu doesn't do the job :x is it common for that to happen?

Roberto Bustos · Jul 21, 2014

in my experience, this is NOT common.

I just had a thought. Go into the BIOS (CMOS) and load default settings, then reboot and let windows load. Monitor the CPU temperature. If it is now reasonable, a setting in the BIOS was OVERPOWERING the CPU. If it doesn't fix it, we're back to the heatsink/fan/thermal paste way to fix it.

Robert

ghoust0o · Jul 21, 2014

Just turned it on, In BIOS says Processor at 51 C. Just played a quick game of smite. It highest was at 65 and steadied in 60, GPU didnt break 45 C.

i7Baby · Jul 21, 2014

So cpu temp high. GPU OK. Same as before.

Roberto Bustos · Jul 21, 2014

you did this after loading defaults? or?

Robert

ghoust0o · Jul 21, 2014

Well right now the CPU is idling at 35-40 ish after I loaded the defualt. Why is this beyond confusing. But my alienware sits around 35-50 had this thing for a year and no problem?

Motherboard shorting out (computer keeps shutting down)

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