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New desktop stopped running.

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  • Light
  • Desktops
Last response: in Systems
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July 21, 2014 4:38:30 AM

My desktop stopped running last week....the recovered and ran VERY slow. Now it has stopped running in the middele of a phone call. Operating light is on....disk light is on....I have to unplug the computer to turn it off.

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July 21, 2014 5:04:34 AM

Can you load the PC into the BIOS? (usually press F2 or Del a few times as soon as you press the power switch)

If you can get it in the BIOS, check the temperatures of your hardware, there is usually something along the lines of "PC Health status" and leave it in the BIOS for an hour or so if the temperatures are OK. If it's not freezing in the BIOS then we can rule out major hardware failure.
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July 21, 2014 7:02:43 AM

plywrlw said:
Can you load the PC into the BIOS? (usually press F2 or Del a few times as soon as you press the power switch)

If you can get it in the BIOS, check the temperatures of your hardware, there is usually something along the lines of "PC Health status" and leave it in the BIOS for an hour or so if the temperatures are OK. If it's not freezing in the BIOS then we can rule out major hardware failure.


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July 21, 2014 7:04:39 AM

Thanks for the idea.....I run a temperature gauge on the the computer all the time....so no problem with temperature. I took it to the shop this morning and am waiting for the diagnosis. Thanks
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