Western Digital Black WD1002FAEX Health bad

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cgentil

Honorable
Jun 30, 2013
29
0
10,530
Hi,

Yesterday I was using Defraggler from piriform to do a defrag, and I suddenly got a Disk Health: bad, and checked SMART, and all was 0, all SMART attributes was with error and bad, temperature was 0º (of course incorrect) a new disk with about 1 year and half, then I canceled the defrag and only have done a chkdsk (just chkdsk) on restart, then it took too much time, but at this time when I opened Defraggler, and I checked the Disk Health: good, also all SMART attributes was right.

It was a bug?

I think so because I was running Norton 360 Scheduled malware search and Defraggler simultaneously.

Then I put the WD diagnostic tool running, and done a quick test and extended test and I got all tests OK and passed.

Well, I let you 7 screenshots and please analyze this and say me if all is ok, and if all SMART attributes are there and OK or is someone attribute missing, or I should take it to warranty.

Defraggler:

http://gyazo.com/78937a5bc2f33ecc6ffb120cf58918ac.png

http://gyazo.com/2d5edfd7ecd060ebb389ecc533787733.png

Speccy:

http://gyazo.com/8c53fc81cf0dde9248f3fe822b2b68ff.png

http://gyazo.com/58ac447cdba7f2a045d24cccf1cfaf6e.png

WD Diagnost tool:

http://gyazo.com/97808d7c7dd9581129a089eefbcd2426.png

HD Sentinel:

http://gyazo.com/66148ffd5a76e07f5fb2dee84bf4e42c.png

http://gyazo.com/6c751bf0385fbe4a987be3e50e4a776a.png

Thank you.
 
Solution
drtweak
Yea everything is showing 0 so everything looks fine. Might have been a weird fluke that happened. PC's can do weird stuff at time. IT could have just had a weird issue with reading the SMART data or there could have been a connection issue or a windows issue.
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drtweak

drtweak

Illustrious
Sep 17, 2012
6,342
75
38,640
Could have been an error. Everything looks line. The main things in that smart list you want to look at are numbers

5, 196, 197, 198.

5 you can go a few 100 sectors before you have to worry but ether way in my opinion that his even 1 i replace the drive. it won't fail any test though so WD may not cosider it a "Bad" drive because they are suppost to be able to take a few hundred before they become "bad"

197 is where there is a sector that is going bad and it is trying to recover the data. If it can recover it is becomes a number 5 or a reallocated sector.

196 is how many tries it had to take to either recovery or not recover the data

198 is an actual bad sector. You get one of these get the drive replaced asap. 1 bad sector or even 1 Pending sector count in the right place can use the PC to never boot up again.
 
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drtweak

drtweak

Illustrious
Sep 17, 2012
6,342
75
38,640
Yea everything is showing 0 so everything looks fine. Might have been a weird fluke that happened. PC's can do weird stuff at time. IT could have just had a weird issue with reading the SMART data or there could have been a connection issue or a windows issue.
 
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