I have no sound through my head jacks, i have no IDT in my device manager, and i cant find were to install it.

godlyginger · Jul 21, 2014

When i use a usb headset, i have sound, but my jacks dont work. also if i go into my playback device, all of them say "amd high definition not plugged in""

Many forums told me to install idt audio codec, but i can find were to install it for my computer. I have a amd windows 7 custom built computer, please help

delellod123 · Jul 21, 2014

make sure the case HD Audio head is plugged into motherboard.

godlyginger · Jul 21, 2014

delellod123 :

im very sorry, but im not very good with computers, can you tell me what that is and were to find it, im looking in the computer now, but i dont know what im looking for.

delellod123 · Jul 21, 2014

upload a pic of your motherboard or tell me which model it is.

godlyginger · Jul 21, 2014

delellod123 :

its an msi ms-7793

delellod123 · Jul 21, 2014

On your board, front panel audio is labeled JFP1 or JFP2, whichever your case hooks up to.

http://download.msi.com/dvr_exe/realtek_hd_audio.zip - Driver
http://us.msi.com/support/mb/FM2A85XAG65.html#down-manual - manual

godlyginger · Jul 21, 2014

delellod123 :

there is nothing plugge dinto those. what do i do now?

godlyginger · Jul 21, 2014

delellod123 :

there is nothing plugge dinto those. what do i do now?

delellod123 · Jul 21, 2014

godlyginger :

There is a plug that runs from the upper inside of your case (it is ultimately the back end of the your headphone jack). Just find it and plug it into whichever of these two jacks it fits on. It will only fit one of them.

delellod123 · Jul 21, 2014

Let me know your case brand and model and I'll find you a pic

godlyginger · Jul 22, 2014

delellod123 :

Let me know your case brand and model and I'll find you a pic[/quotem

I cant find the case brand, i got my computer custom built, BUT i did take a picture of this, is this what uyou were talking about?

Just in case its too blurry to read, the cord im talking about says audio

delellod123 · Jul 22, 2014

that should be the right cord. And from the blurry photo, I can't read it but looks to be in the correct position. What does it say above the plug on the motherboard?

godlyginger · Jul 22, 2014

delellod123 :

it says jacu1. i know you said it should bejfp1. but it did not fit right

delellod123 · Jul 22, 2014

Jaud1. Yes that is it. Looks to be in the correct location.

delellod123 · Jul 22, 2014

sorry JFP1 is for hooking up the USB on your case

delellod123 · Jul 22, 2014

if this is already plugged in, you need to make sure you've downloaded the REALTEk driver i provided a link to above.
In windows, open "realtek control panel". Realtek is in the realtek folder in program files. Opened the audio manager software. once there youll see a small folder icon in the top left corner just underneath "device advanced settings" click that and it gives the disable front panel detection option

godlyginger · Jul 22, 2014

delellod123 :

after i downloaded your driver i no longer manager?

godlyginger · Jul 22, 2014

delellod123 :

after i downloaded your manager i no longer have manager?

delellod123 · Jul 22, 2014

just download and install the driver. It will in turn, install Realtek software. Open the software by accessing your C: drive, entering the PROGRAM FILES folder, then entering the Realtek folder. Open the realtek software. In the software, go to Divice Advanced Settings. There, you can enable front panel detection.

godlyginger · Jul 22, 2014

delellod123 :

ok so i enabled the front jack, now what?

delellod123 · Jul 22, 2014

it should now work. make sure volume is up via that same RealTek program

godlyginger · Jul 22, 2014

nope. BUT it does show up as "plugged in" on my sound thing, so thats good. it shows sound is playing and everything when i click on the mic symbol at the bottom, but nothing is coming out

iv tried with several headsets and earbuds but nothing do far

delellod123 · Jul 22, 2014

is it muted? via the bottom right of your start bar. the little volume icon:
http://www.howtogeek.com/howto/5228/simple-tips-windows-7-volume-mixer-enables-quick-access-to-sound-settings/

delellod123 · Jul 22, 2014

first image in link shows where volume control is on your start bar. click and hit volume control options

godlyginger · Jul 22, 2014

delellod123 :

i checked everything like that, is there a way to make the back panel work

I have no sound through my head jacks, i have no IDT in my device manager, and i cant find were to install it.

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