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adobe flash player won't install on my hp

My aunt was asked by facebook to upgrade her flash player she tried and nothing happened. She uninstalled then tried reinstalling still no luck. She has a ASUS desktop with windows 7..can u help us?
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  1. Best answer
    Hav u run full antivirus and antimlaware scans with good software such as Bitdefender and Malwarebytes?
  2. this is the real flash player link for your aunt dont use the facebook one http://get.adobe.com/fr/flashplayer/
  3. snowctrl said:
    Hav u run full antivirus and antimlaware scans with good software such as Bitdefender and Malwarebytes?


    Yes I ran both the antivirus and malwarebytes...what I did was uninstall all adobe products thru the uninstall process, restarted the pc and added google chrome to the mix...and well google chrome helped me with the fresh installs. I also had to add adobe to the web acceptions on her vipre after I disabled it. Let's just say it was a big huge mess because I found that her Java was corrupted so I fixed that also. To make a long story short I used Google Chrome to help me install Adobe and Java....and GUESS WHAT Her pc is running beautiful...thanks for your comments.
  4. No worries - well done for getting it sorted
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