Dangerously high stock temps (4770k + h80i)

stilessl · Jul 22, 2014

Hi everyone,
I'm having a very unsettling issue with my new build. My 4770k temps are very high. I've reapplied thermal past twice/re-seated the cooler. I even RMA'd the h80i because I figured the pump was shot and not working correctly. I replaced it with a 2nd new h80i with unchanged temperatures. I'm really not sure what else to try =(

Components:
Motherboard: Gigabyte GA-Z87MX-D3H
CPU: i7-4770k
Cooler: Corsair h80i

Temps:
Idle: 45-55C
Small fft (prime 95): 100C+
Blend (prime 95): 85C+ after 5 minutes.

I'm extremely frustrated because I KNOW my temps should not be this high, even if I was dealt a bad hand in the CPU department. The case has plenty of airflow with Noctua radiator fans (I tried the fans that came with the h80i as well, no luck).

Any help would be greatly appreciated.
Steve

TechyInAZ · Jul 22, 2014

YIKES! It has be your vcore, make sure it is below 1.3v.

And make sure use multiple temp monitors to make sure one isn't lying.

meyermw55 · Jul 22, 2014

You many need to re-seat the cooler block on the cpu and remove the old thermal paste. If I'm not mistaken the H80I had leaking problems when they first came out. If that is one of the models there maybe no coolant in it. MY idle temps for a 4770K are about 30c at idle. Your temps are very high and would look and make sure the cooler block is seated properly.

R_K · Jul 22, 2014

Try To Apply the Thermal Paste again;

1. By Cleaning Both the CPU and Cooler's Baseplate Surface completely by use of any Surgical/Alcohol Spirit.

2. Then Apply Thermal Paste (A good quality Paste/Grease is advised) in the Middle Of the CPU with a Line Shape http://cdn.overclock.net/d/d9/500x1000px-LL-d9384fa3_DSC07008.jpeg

stilessl · Jul 22, 2014

Hey guys, thanks a lot for the responses. So this is actually the 3rd time I've applied the thermal paste/reseated the CPU when I installed the new h80i today. Because of this, I'm really doubting it's that. I've used a rice grain sized amount so I know i'm not applying too much.

Get this though, I have the radiator outside of the case right now just to make sure it's not an airflow issue, and I've removed both of the fans on it. I'm getting the SAME temps with no fans pushing through the radiator as I am when they're connected. So, this radiator isn't cooling my system AT ALL. What blows my mind, is this is the 2nd h80i I've tried, so I doubt the pump is bad.

I've checked all the connections and am giving it sufficient power via sata. The fans controls are working great through corsair link. I'm really at a loss here.

stilessl · Jul 22, 2014

@TechyInAZ: My voltages are normal. I'm around .75v idle, 1.174v under load. This is weirddd.

Cristi72 · Jul 22, 2014

Hello,

To rule out the cooler: check if both pipes are equally warm. If they are hot, then the problem is the radiator itself (clogged or something). If only one tube is hot and the other is cold/slightly warm, then the pump is malfunctioning or there is something wrong with the cooling agent inside the cooler (something blocking the flow).

stilessl · Jul 22, 2014

@Cristi72 Thanks for the reply, neither pipe is hot, they feel room temperature to me. The radiator doesn't seem to warm up at all. What are the odd's that I would receive TWO busted h80i's? Just seems to unlikely but I guess it's possible. Is there anything I could have done wrong during the install? It seemed fairly straight forward but I'm a little out of options at this point.

sigh.

Cristi72 · Jul 22, 2014

stilessl :

The pump is connected and working? You must hear a slight humm coming from CPU area. If not, then indeed the pump is broken.

stilessl · Jul 22, 2014

Cristi72 :

Thanks again for your input. I'm listening for the humm but it's tough for me to tell what is the pump and what is my GPU and case fans. I'm pretty disappointed in Corsair at this point.. in the Link software it's telling me the pump is pumping, very frustrating.

stilessl · Jul 22, 2014

So I figured it out, and the solution is beyond annoying. There should have been some documentation for this within the Corsair installation manual and the included necessary hardware.

The back plate on the motherboard had about a 2mm gap, so the standoffs on the front of the motherboard, although tightened down, were sitting about 2mm higher than they should have. The block was mounted and 'barely' touching the thermal paste (it felt secure and on tight). I have an mATX case without access to the motherboard from the back, so I spent this evening disassembling the entire computer to put in 8 washers on the back of the motherboard back plate. Mounting these washers on the front of the motherboard will do nothing. Here are a couple pics to show you what the problem was:

Before the washers were installed on the back of the motherboard:

After the washers were installed on the back of the motherboard:

It's a shame that I had to return a product, then troubleshoot to this extent, but i'm glad I figured out the problem. I won't be purchasing another Corsair heatsink anytime soon.

My temps now:
Idle: 28-32C
Small fft (prime 95): 70-74C
Blend (prime 95): 50-54C

Thanks for everyone's help, I hope this post will help someone else with this issue.

Cristi72 · Jul 23, 2014

Wow, that is indeed unexpected...

Please ask an ADMIN to make a sticky for this or make a new thread in which you can explain the steps you have made for troubleshooting the problem; the forums are full with complaints regarding high temperatures when using Corsair systems...

sanhuy · Jul 23, 2014

what version of prime 95 are you using?

stilessl · Jul 23, 2014

sanhuy :

Running v28.5 build 2

sanhuy · Jul 23, 2014

stilessl :

try 26.6, the newer versions of prime95 uses avx which makes intel chips way to hot. my h100i gets up to 80 degrees celcius at stock on 4790k but when i use 26.6 it is around 62

stilessl · Jul 23, 2014

sanhuy :

You were absolutely right. Just gave it a go:

Small fft: 55-58C
Blend: 50-55C

I think the root of the issue was still the back plate, but this is great. I'm very happy with my current temps. Thanks

pjdouillard · Dec 13, 2015

stilessl :

So I figured it out, and the solution is beyond annoying. There should have been some documentation for this within the Corsair installation manual and the included necessary hardware.

The back plate on the motherboard had about a 2mm gap, so the standoffs on the front of the motherboard, although tightened down, were sitting about 2mm higher than they should have. The block was mounted and 'barely' touching the thermal paste (it felt secure and on tight). I have an mATX case without access to the motherboard from the back, so I spent this evening disassembling the entire computer to put in 8 washers on the back of the motherboard back plate. Mounting these washers on the front of the motherboard will do nothing. Here are a couple pics to show you what the problem was:

Before the washers were installed on the back of the motherboard:

After the washers were installed on the back of the motherboard:

It's a shame that I had to return a product, then troubleshoot to this extent, but i'm glad I figured out the problem. I won't be purchasing another Corsair heatsink anytime soon.

My temps now:
Idle: 28-32C
Small fft (prime 95): 70-74C
Blend (prime 95): 50-54C

Thanks for everyone's help, I hope this post will help someone else with this issue.

The problem was not Corsair, but your inexperience and a bad case.

stilessl · Dec 13, 2015

pjdouillard :

stilessl :

The problem was not Corsair, but your inexperience and a bad case.

Care to explain? Sounds like ignorance to me.

pjdouillard · Dec 13, 2015

stilessl :

Care to explain? Sounds like ignorance to me.
[/quotemsg]

If you have assembled PCs or PC parts that involve these type of screws in the past (motherboards, watercooler to name a few), you would have known when you put them in they were not properly seated. When you screwed them in, they lock tightly and you can't force them any further, which you certainly didnt feel when they touched the casing. The feeling must have felt more 'springee'. So that is enexperience, not ignorance.

It is not Corsair's fault that your workstation's casing didnt leave enough room and caused this situation.

Corsair make very good and solid products (I have and still run a lot of them: from water coolers, memory, fans, casing, etc) since many years and they have yet to fail in an way (I have 2 servers built mostly of Corsair's part, except the CPU I think).

If I make a mistake when I build something, I can't blame Corsair for not telling me in their documentation. In your case, they told you how to attached the mounting screw, they can't tell you to check that your MB has enough clearance because that is your job to check, not theirs.

I don't like when people bad mouth product like you did because you didnt have the proper experience.

Cheer!

stilessl · Dec 13, 2015

This issue has absolutely nothing to do with the case. You obviously didn't read the thread. I'm not bashing Corsair because I installed their product wrong. I installed their product as instructed. My case didn't have rear access so in order to troubleshoot I had to pull the motherboard out (I was just noting that this was an inconvenience). That was the only thing I mentioned regarding the case. The motherboard simply isn't thick enough for the mounting screws. There is too much play once they are tightened down full torque. Because of this I had to add washers that weren't included to compensate for the gap. Corsair did not anticipate this, hence the issue.

Pleassse don't accuse folks of being misinformed when you simple don't understand the issue.

pjdouillard · Dec 13, 2015

You are not misinformed, only inexperienced. Nothing to be shamed about. And you still have a bad casing if you can't reach behind without having to remove the MB.

The mounting screws touching the backplate, or the casing, or the MB mounting plate (in some casing), they all the produce the same 'springy' feeling. But as I perused the H80i documentation in front of me, how come you didnt remove your MB when you first installed the backplate and then securing the screws? Step 2 and 3 of the documentation explain this clearly, and you would have seen that the standoff screws were not properly seated.

I am sorry, but your whole story is only about you, not about the documentation or Corsair.

stilessl · Dec 13, 2015

pjdouillard :

Not sure if trolling or just stupid. I did remove my motherboard, that's when I fixed the issue with the washers. I'm not sure what point you're trying to make as there have been numerous cases of H80i's causing temperature issues. I'm assuming I'm not alone in this discovery. The backplate was secured properly, and as I said before, this wasn't an installation issue. I've done several builds in the past, some involving Corsair heatsinks and have never had a problem. This product just does not account for thinner mATX boards, period.

Dangerously high stock temps (4770k + h80i)

Reputable

Titan

Honorable

Honorable

Reputable

Reputable

Admirable

Reputable

Admirable

Reputable

Reputable

Admirable

Reputable

Reputable

Reputable

Reputable

Reputable

Reputable

Reputable

Reputable

Reputable

Reputable

Share this page