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BSOD BCCode 124, system keeps crashing. Request for minidump analysis

Tags:
  • Blue Screen
  • Crash
Last response: in CPUs
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July 22, 2014 2:58:45 PM

Hey guys,

My computer keeps freezing or restarting every now and then. I don't have a clue what is causing this problem, because neither Avast nor Malwarebytes shows any threats. Although I have one suspicion - I noticed that freezing/restarting always happens when I'm using Chrome browser. I feel like that would be too absurd but is there any chance that maybe some plugin (for instance: Avast Browser Protection) can cause so many interruptions?

Other thing which comes to my mind is the heat. Tempreature of my CPU in stress rises to about 56 celcius degrees. But it happend many times before the problem, and the other thing is that now, when I'm using Firefox for trial I haven't experienced any crash. Also when the scanners were working and I kept doing some stuff in MS Office, system was stable.

I will be grateful for your help.

Here are my specs:
Asus P5K
C2D 4300 @ 1.80 ghz, vcore 1,325
OCZ Platinium Rev. 2 2GB 800mhz 4-4-4-15
Seagate 7200.10 320GB
Chieftec GPS-450A

In addition I paste my minidump file.
http://www.speedyshare.com/dH9Fw/072214-22432-01.dmp


More about : bsod bccode 124 system crashing request minidump analysis

July 23, 2014 12:16:53 PM

note: you only have a partial image, and in that image you have one very questionable driver
giveio.sys Wed Apr 03 19:33:25 1996
it looks like you got the error right as the system bugchecked. the driver date is 1996 you might want to remove it. who knows what it would do to a windows 7 system. Maybe cause a bogus bugcheck in the CPU?

========================


bugcheck = WHEA_UNCORRECTABLE_ERROR (124)

this is a error generated directly by the CPU, in your case it was a CPU bus error
Error : BUSL0_SRC_ERR_M_NOTIMEOUT_ERR (Proc 0 Bank 0)

I think it indicates a failure in moving memory from a cache memory bank to the CPU processor 0

---------
standard things apply, reset or update BIOS, Check for CPU fan that is not spinning (overheating)
make sure you are not overclocking. Check proper power levels and clock frequencies are set to the CPU
(ie make sure power supply is good and Has not failed)

on a older system it can also be a failure in the power regulators on the motherboard as well as in the power supply.
but make sure your BIOS settings are good even if you just reset them to make sure the values are not corrupted.



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July 24, 2014 3:59:35 AM

johnbl said:
note: you only have a partial image, and in that image you have one very questionable driver
giveio.sys Wed Apr 03 19:33:25 1996
it looks like you got the error right as the system bugchecked. the driver date is 1996 you might want to remove it. who knows what it would do to a windows 7 system. Maybe cause a bogus bugcheck in the CPU?


Hey, thanks for an answer. But I'm afraid I need some clarification on this one, because I don't quite get it :-)

What kind of an image are we talking about? Windows image?
And the second thing - as far as I understand, giveio.sys is system file, so won't it cause any trouble if I simply delete it?

I will appreciate your patience, because I really want to learn this stuff.
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July 24, 2014 10:49:32 AM

when windows crashes it attempts to copy the contents of memory into a memory dump file. beacuse of failure only a portion of the OS was in memory at the time of the crash. This limits what can be looked at. My guess is the system died when giveio.sys driver was installed.

yes it is a driver file, but it is very old, like maybe for window 95 and should not be on your windows 7 system.
I would boot into windows 7 safe mode and remove the bad driver and software associated with it.

hubix said:
johnbl said:
note: you only have a partial image, and in that image you have one very questionable driver
giveio.sys Wed Apr 03 19:33:25 1996
it looks like you got the error right as the system bugchecked. the driver date is 1996 you might want to remove it. who knows what it would do to a windows 7 system. Maybe cause a bogus bugcheck in the CPU?


Hey, thanks for an answer. But I'm afraid I need some clarification on this one, because I don't quite get it :-)

What kind of an image are we talking about? Windows image?
And the second thing - as far as I understand, giveio.sys is system file, so won't it cause any trouble if I simply delete it?

I will appreciate your patience, because I really want to learn this stuff.


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July 24, 2014 2:43:22 PM

johnbl said:
when windows crashes it attempts to copy the contents of memory into a memory dump file. beacuse of failure only a portion of the OS was in memory at the time of the crash. This limits what can be looked at. My guess is the system died when giveio.sys driver was installed.

yes it is a driver file, but it is very old, like maybe for window 95 and should not be on your windows 7 system.
I would boot into windows 7 safe mode and remove the bad driver and software associated with it.

Ok, now everything is clear, thanks for that.

But still I have a few thoughts - firstly, it seems that giveio.sys is an integrated file with operating system so I'm afraid that removal will cause some damage, and secondly, I have no idea what could I have possibly instaled that is related with giveio.sys? I found some information about speedfan.exe, but I have this program for a long time, and it is usually turned off.

Do you have any knowledge about programs using giveio.sys?
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July 24, 2014 2:54:51 PM

Speedfan might be the issue. It does use giveio.sys. It seems like almost everybody who has had this issue due to giveio.sys and speedfan have ended up having to do a complete clean install to solve the problem. Not what you wanted to hear I'm sure but I can't find a single other forum thread anywhere where it was corrected any other way. If you can get in using safe mode maybe but the general consensus seems to be that those trying to do that got the same errors during a safe mode boot.
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Best solution

July 24, 2014 9:34:58 PM

sorry, I don't have any direct knowledge of that driver. I did a google of the driver name and it seems to be a common name associated as a driver used to access hardware ports on machines. I think it might have been a sample driver for the windows 2000 device driver kit. if so, people take the source code and modify it to do what they want it to do. So, it could be installed with any hardware driver for a old version of windows. I would manually delete the driver if i did not know what software installed it. Then reboot and check to make sure it has been removed.

if it does come with speedfan, uninstall speedfan and the giveio.sys driver.


hubix said:
johnbl said:
when windows crashes it attempts to copy the contents of memory into a memory dump file. beacuse of failure only a portion of the OS was in memory at the time of the crash. This limits what can be looked at. My guess is the system died when giveio.sys driver was installed.

yes it is a driver file, but it is very old, like maybe for window 95 and should not be on your windows 7 system.
I would boot into windows 7 safe mode and remove the bad driver and software associated with it.

Ok, now everything is clear, thanks for that.

But still I have a few thoughts - firstly, it seems that giveio.sys is an integrated file with operating system so I'm afraid that removal will cause some damage, and secondly, I have no idea what could I have possibly instaled that is related with giveio.sys? I found some information about speedfan.exe, but I have this program for a long time, and it is usually turned off.

Do you have any knowledge about programs using giveio.sys?


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July 25, 2014 5:44:40 AM

Thanks so much for your time and help, cheers!
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