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I don't know what's wrong with my pc

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  • Hewlett Packard
Last response: in Windows 8
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July 22, 2014 11:58:08 PM

So i don't know what's wrong with my pc but this happened. I have an HP envy m6
I was casually using my PC and it turned itself off, and when I turned it on the 'the pc was turned off because it was overheated' message appeared which is not unusual for me. But i noticed that my PC was not burning hot like it usually is when that message appears. A few moments after the screen showed the message it turned itself off again, which never happened. I waited a few seconds and turned it back on, the same thing happened again. The third time, i waited longer because i was starting to get worried. Then there was a blue screen that said that my pc was being diagnosed and that my pc was going to try to fix itself and try to go back to when it was working properly and that some apps i recently installed could be erased but not my personal information and that it may take over an hour. Whatever it was, it worked because i am using my pc now with no problems so far. But i still want to know what the problem was, if it could happen again, if i need to take my PC into repair, and if i could do anything to prevent it from happening again. Please i need help i don't know anything about PC and i'm travelling in a few days for three weeks and i have an 11hr layover and i really need my laptop.

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