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Windows freezes and shuts down when trying to install the graphics card driver

Tags:
  • Intel
  • Driver Failure
  • Windows
  • Nvidia
  • Asus
  • Graphics Cards
  • Display
  • Video Driver
Last response: in Graphics & Displays
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July 23, 2014 2:21:26 AM

Hi,
I am facing a weird but serious problem with my display that I will try to explain as
best as I can (since I am not good at explaining stuffs in English :pfff:  ).

My PC configuration:
CPU: Intel Core i5-3330
GPU: Asus GeForce GTX 660 (2GB DDR5 OC Edition)
MB: Intel DZ75ML-45K
RAM: Corsair Vengeance 2X4GB (1600MHz)
OS: Windows 8.1 Pro (64-bit).

The problem is like this:
Yesterday I moved my rig to clean the table where it was on. I replaced in back on it's
place and push the power button, but when the Windows loading screen was showing I heard
a 'Plick' like sound from my HDD
and the windows loading screen just freezes up (I have
one 500GB Seagate Barracuda for OS only and one 1TB Seagate Barracuda for file storage.).
I had these problem before so I just shut down the machine and tighten up the 500GB
HDD's SATA data and power cable and power on the PC.. this time I didn't heard any
'Plick' sound from my PC but window showed me the windows repair screen.. as you know
Windows repairing process is a tedious and long process, so I ignored it and reinstall
Windows 8.1 Pro. Everything was working fine...
One by one I installed all the necessary
drivers on freshly installed OS, but when I tried to install NVidia's latest non-BETA
(v337.88) graphics driver, as the driver was installing the display went it's original
resolution (1600X900) and then THE WHOLE SYSTEM JUST FREEZES AND RESTART without the display driver installed. And what I mean by 'whole system' in not only the display, but
also the keyboard and mouse too.. those two devices even lost their power connection..
I tried to remove the GPU and hook up the monitor data cable to motherboard's dsplay
port then try to install the Intel's graphics driver but there was the same problem...
Please tell me what is going on ??? !!!.. how can I fix this problem ??? :( 

More about : windows freezes shuts install graphics card driver

July 23, 2014 2:53:25 AM

Are you on the latest BIOS?
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July 23, 2014 3:42:07 AM

Kavster001 said:
Are you on the latest BIOS?


No, I never updated my BIOS.. It is the factory bios..I dont think it is a bios problem because I used the nvidia's 337.88 version before....
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July 23, 2014 4:39:02 AM

Hello,

Have you reinstall the OS by formatting the partition? If so, maybe your 500GB HDD is broken. Also, when installing/reinstalling be sure that you have connected only the HDD on which you want to do the install.
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July 23, 2014 5:20:49 AM

Did you knock the hard drive when you moved the computer?
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July 23, 2014 7:51:53 AM

Cristi72 said:
Hello,

Have you reinstall the OS by formatting the partition? If so, maybe your 500GB HDD is broken. Also, when installing/reinstalling be sure that you have connected only the HDD on which you want to do the install.


Yes I formatted it but I don't think the HDD is broken (however I have a lose SATA power port on that drive) because if it was, my OS would not be running at all. It is running fine, it just freezes when I am trying to install the graphics driver.. I check both HDDs using Seagate's own SeaTools and both are fine and healthy.
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July 23, 2014 7:57:42 AM

Kavster001 said:
Did you knock the hard drive when you moved the computer?


No, I don't think so..
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!