Password change makes a program work again

Toggle sidebar Toggle sidebar
P

PeterLarsen1964

Reputable
Jul 23, 2014
2
0
4,510
I have a really annoying problem. At work we have a program that opens sourcecodefiles. On some pc's I have seen it messes up and not opens the file. But I found that when a user then change the windows password the program works again. I am lost about why something like this can happen.
 
Sort by date Sort by votes
P

PeterLarsen1964

Reputable
Jul 23, 2014
2
0
4,510
Oh it is complicated. THe program is a plugin for Eclipse called "Serena Explorer" and the sourcefiles are on a zEnterprise server. In "Serena Explorer" you can work directly and this is where we have seen the strange behavior. You can also do a "Checkout" to a "z/OS Project" in Eclipse and then the file are moved form one library on zEnterprise (controlled by Serena) to a personal library (still on zEnterprise but controlled by Eclipse). There are downloaded files on the pc drive as well, like temp-files.
This works for all and then we have had about three cases where a user logon next day and the files do not open from within "Serena Explorer" - nothing was changed just normal work. Then we now say "go change your windows password" and then all is back to normal.
I just can't figure out why - I am more a zEnterprise guy than a pc guy - but somehow the passwordchange does interfere with something that has to do with this. I don't know maybe some userrights can get corrupted and fixed with a passwordchange or something......
 
Upvote 0 Downvote
A

Alabalcho

Titan
Jan 13, 2011
14,019
435
76,290
This is way more complicated than it should be... It seems there are several layers of "security" and "access rights" - one by your SCC, another one by your file server, and probably yet another one by the backend server for that SCC. You should probably contact the manufacturers of this plugin for help.
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom