Windows 8 computer refuses to do anything

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Joseph Kingham

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Jul 21, 2014
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Sorry for the vague title guys, but I am in a serious case of depression with this computer. I have had it for 1 year and no problems since, until Monday night.

What occurred was that all my programmes started to crash unexpectedly, some windows (steam) stayed open and wouldn't let me close the computer down, task manager refuses to open by the control panel and ctrl shift esc, all chrome/Firefox/iE will not open and I am unable to turn the computer off without forcing it or unplugging it by the mains.

I have no idea what has happened. The c drive may have something to do with it as the space always magically disappears. I reset my computer over the weekend to manufacture settings because of c drive, but the problem evidently persisted.

Sorry for the long post, but I am seriously annoyed and want my computer back. If there is any help. ANY, please say. And also I am unable to reset the computer or restore files because it says "system cannot run".
 
Solution
Ponyface
windows uses space on your c: as a "swap file" which it uses as RAM (i think it can be up to 2x the amount of your ram that is taken up) by default windows automatically adjusts how much it uses. type "sysdm.cpl" in the run box, then go to advanced and then performance and set it there.

as your pc starts up, hit the "del" key to enter the bios
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Darkbreeze

Darkbreeze

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Jun 24, 2014
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Are you able to boot to the BIOS? Does it still load windows and then just not do anything once you're in windows? By "space magically disappearing do you mean one minute it says the drive has x amount of space and the next it says it has y amount of space?
 
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J

Joseph Kingham

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Jul 21, 2014
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J

Joseph Kingham

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Jul 21, 2014
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Could you tell me what BIOs is and how would I get there.
When I go into windows the previous applications that were running beforehand are still open when the computer is turned back on. I can't go onto the Internet, close those applications or open any new ones.
And the c drive, for example, has 3.6GB and then half an hour later has 100MB. This problem has been ongoing and may be a factor (not sure).

Hope this answers your questions
 
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Ponyface

Ponyface

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Jan 23, 2013
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windows uses space on your c: as a "swap file" which it uses as RAM (i think it can be up to 2x the amount of your ram that is taken up) by default windows automatically adjusts how much it uses. type "sysdm.cpl" in the run box, then go to advanced and then performance and set it there.

as your pc starts up, hit the "del" key to enter the bios
 
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Solution
Darkbreeze

Darkbreeze

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Jun 24, 2014
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Ok, since you can boot to the BIOS that's a good thing. What happens when you try to start up Windows? Is this when you get the "system cannot run" message? Are those the exact words you see on the screen? Have you added or removed any hardware or anything new recently? If Windows starts and then you start having problems let me know and we'll go from there..
 
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Joseph Kingham

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Jul 21, 2014
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Joseph Kingham

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Jul 21, 2014
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From saying my previous message I actually fixed the problem this morning. In BIOS, I went to the date, and from there I turned it back by 6 months and put 1/24/14. It loaded perfectly fine and the programmes weren't there when I logged in. I also now can get back onto the Internet and open up other programmes as normal.

Also, I downloaded Malwarebytes and found there were viruses which have now been removed. Could have been the problem?

Thank you once again. Without you, I would have never heard of BIOS :D
 
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Darkbreeze

Darkbreeze

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Jun 24, 2014
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Yeah, that definitely could have caused problems. Also though, malwarebytes will remove malware but you should have and use an anti-virus program as well. Windows defender works ok if you keep it's definitions up to date but there are others too that are free and work very well. Keep in mind that malware and viruses are two different things and programs that detect and remove one may not, and usually don't, detect or remove the other. There are also other malicious routines called root kits that can't be detected by either one and need a special tool to remove them. You can get a root kit detection and removal tool for free from the malwarebytes website as well.
 
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Ponyface

Ponyface

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Jan 23, 2013
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thank you for picking mine as the best solution, however I think darkbreeze is far more deserving of it, his answers were thourough and it appears that he is responsible for solving your problem! at the end of the day I am glad your issue was sorted out
 
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