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BSOD after Windows logo! GPU possible culprit - set to boot from onboard but now the screen won't even turn on! Please help!

Tags:
  • EVGA
  • Power Supplies
  • Components
  • Intel
  • PC gaming
  • Corsair Dominator
  • CPUs
  • Motherboards
  • Nvidia
  • Windows 7
  • Blue Screen
Last response: in Components
July 24, 2014 3:13:37 PM

Good evening everyone,

First of all let me thank you beforehand for your time on this and for your replies! I am not that hardware illiterate but I am just afraid to break anything and have limited hardware interaction experience.

I built 2 PCs so far and both ran great but whenever I had issues with them - these issues were hw related. I have safe surfing habits and am an avid gamer so I know the software side of things but when it comes to hardware, I'm as green as anyone.

I'll try to make this short and not waste your time!

I built my current PC in 2011. It's an i5 2500k / GTX 560 Ti EVGA / AsRock Z68 Extreme3 Gen3 / Corsair Vengeance 8Gb DDR3 1600 with a power supply that can handle them all in the form of a 500W Antec EarthWatts. I run Windows 7 64bit SP1.

I never had any issues with it, until 2 days ago when after I got out of Guild Wars 2 I started VLC player to watch a show and 2 minutes in, my PC crashed.

Tried restarting but after the Windows logo the screen would turn off and act like there was no signal coming in.

Tried going into Safe Mode and it worked so I ruled out the mobo. My main concern at this time became the GPU as I had artifacts present on the Windows logo splash screen as well as in the UEFI setup (that's the BIOS for my mobo) - on the Windows logo splash screen there were large green lines covering the screen, then the Windows logo splash would come on and after that the monitor would turn off.

I think the CPU is fine as the fan is turning and it seems to be ok.

Considering I have an i5 CPU, I thought today after I came home from work, to run graphics onboard the CPU. I checked the instructions for the BIOS, went in and changed it to "Onboard" but now after I reset the PC or start it up, NOTHING shows up.

This is why I come to you guys, hoping and praying for a solution. Everything in my PC is out of warranty atm and money is tight. The only thing that could save me is the fact that the GPU might have another year of warranty due to EVGAs warranty - the reseller I bought it from said they only give 2 years but that they will ask EVGA for my card to see.

I sent EVGA an email earlier myself and am waiting for a reply but from what Ive seen on their website, it seems that my GPU is covered for at least 3 more months.

Anyway - can you please let me know what the cause for all my hardship is/ could be? and more importantly, how can I get the screen to turn on again so that I can at least enter BIOS (or UEFI as it's called for my mobo)?

Should I just unplug the GPU and start the pc without it plugged in? Will that trigger the CPU onboard video to turn on? or is this something that has to be done in a service, where they can swap parts until they get it working again?

I have pictures on my pc as well as screenshots from games / configs / settings/ etc that literally took me years and years to get right and I would like to save them before anything drastic has to happen.

My apologies for the long textwall and again, I am grateful for your input and suggestions!

More about : bsod windows logo gpu culprit set boot onboard screen turn

a c 220 V Motherboard
a c 197 à CPUs
a c 102 ) Power supply
a b å Intel
a b Î Nvidia
July 24, 2014 3:18:05 PM

remove the bios battery for 5 min and reset it again to reset bios then turn the pc on without the card...
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July 24, 2014 3:25:31 PM

I wouldn't even know where to start to do that..I just looked at the mobo and couldn't pinpoint anything that resembles a small battery or something that can be removed easily; would simply removing the card do the trick?
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Related resources
a c 220 V Motherboard
a c 197 à CPUs
a c 102 ) Power supply
a b å Intel
a b Î Nvidia
July 24, 2014 3:30:54 PM

no you have to turn on the on board video and resetting the bios would do it .....the battery looks like a big tablet its located just below your 1st gpu slot....
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July 24, 2014 3:38:32 PM

My mobo has something called "smart switches" - "The motherboard has 3 smart switches: power switch, reset switch and clear CMOS switch, allowing users to quickly turn off/ on or reset the system clear the CMOS values"

I'm guessing I should go for no.3 - the clr CMOS switch.
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July 26, 2014 11:20:54 AM

I'm experiencing the same problem!! Funny thing is that I also have a GTX 560ti!

Safemode's okay - Desktop is okay if I installed NVIDIA driver - Tried using my old GTS 250 and everything's okay.

It's when my GTX 560ti are installed and NVIDIA drivers are installed as well. Hope someone can give us an answer :(  does this mean that the card is dead?
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July 27, 2014 10:45:56 AM

Just as a quick update, I removed the GPU and connected the monitor to the CPU, for the integrated video.

Computer powers on ok and everything seems to be in order. Checked different parameters using Speccy and everything seems to be fine.

I guess the GPU is dead but can't be sure as I don't have another system to test it independently.

Luckily it's still under warranty (well, the 2 year warranty offered by the reseller is gone but the card is still under a 3rd year of warranty offered by EVGA - quite nice of them to offer this) and I spoke to EVGA already.

They said I could RMA it but the thing is I need to send it to Munich, Germany. I haven't started the process already so I'm not sure what the specifics are but I did check to see how much this would cost me and it seems to be upwards of 80 euros.

My question now is: has someone else here experienced the EVGA RMA process? and if so, how satisfied were you with the replacement card? do they offer some sort of limited warranty for that replacement card?

Just trying to figure out if it's worth the expense to send it for RMA or if I should just better spend that money towards getting a new GPU (though not sure what that could be, if you have any suggestions - they would be appreciated, let's say within the 300-350$ range, could probably go to 400$).

Thank you!
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Best solution

a c 220 V Motherboard
a c 197 à CPUs
a c 102 ) Power supply
a b å Intel
a b Î Nvidia
July 27, 2014 11:00:13 AM

its better to test your card in another machine but i strongly the card is dead..
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