PC Troubleshooting Help

ryan08

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Jan 17, 2011
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18,530
Hey all!
I am having some issues with my PC.
The computer has been acting a little strange lately, when I am playing games on it e.g. World of Warcraft and Company of Heroes 2, the computer would alt tab me out with a message that my computer is running slow would I like to switch to windows basic. I just ignored it and kept playing.
The other day when I was playing Company of Heroes 2 the computer blue screened:
28bb443.jpg


Once it had restarted I received this message:
345gcat.jpg


About 1-5 mins later the computer blue screened again. This time after it restarted and was booting up I received this:
2h38qvp.jpg


The strange thing is if the computer restarted or I restarted it using the button it would go right back to this error. BUT if I held the power button down and then powered the computer back up it would just say windows was shut down wrong and then enter windows normally.

Shortly after I would get back into windows the computer would lock again, and I would be back to the boot error. I tried to run a start-up repair via the windows CD but it fail, BUT if I powered down the computer, booted straight to the CD and ran the repair it worked the first few times and would reboot into windows and lock again.

I assumed the hard drive was dying so I thought I would attempt a reformat on the drive to see if the files were corrupt but the drive was fine. When I tried to format it I got this error:
2afesye.jpg


For now I have unplugged the drive from the computer, I installed windows onto my 2nd hard drive and started to install all the things I needed again. The computer is running slower the usual the 2nd hard drive is a normal hard drive and the one in question is a solid state, so that could be why it seems a bit slower, but whilst installing the programs again sometimes things would fail and I would have to install again and it happened a few times so I am suspicious

I am still not 100% sure if the problem is only with the hard drive or if something else has caused it to fail. I thought maybe the power supply I ran a 10 min OCCT test and it seemed ok (although I don’t know exactly what I am looking at) but it didn’t crash or error and the graphs seemed ok.

I don’t want to replace the hard drive just to find that the new one then dies because I have diagnosed incorrectly. Could someone that knows how to work these things out be able to help me narrow down what is happening/happened?
I appreciate any advice on this and will give any info needed to help.
PS: Sorry for the massive post.

System:
• Mother Board: ASUS P8P67 PRO Motherboard B3
• GPU: Nvidia GTX 560
• CPU: Intel Core i5 2500K
• RAM: G.Skill Ripjaws F3-10666CL8D-4GBRM (2x2GB) DDR3
G.Skill Ripjaws X F3-10666CL7D-8GBXH (2x4GB) DDR3
• HDD: G.Skill Phoenix PRO 60GB SSD
Samsung SpinPoint F3 1TB HD103SJ
• Power Supply: Corsair AX750 Gold Power Supply
• CPU Cooler: Noctua NH-D14 CPU Cooler
• Operating system: Microsoft Windows 7 Home Premium 64bit OEM
 
Solution
My first guess would have been the hard drive as well, but since you are having issues getting things to install on the 2nd hard drive there may be something else going on.

I have had issues before that looked like a hard drive but ended up being defective ram. If you can try to run a memory test such as memtest86 just to make sure.

cprguy

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Jul 24, 2014
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My first guess would have been the hard drive as well, but since you are having issues getting things to install on the 2nd hard drive there may be something else going on.

I have had issues before that looked like a hard drive but ended up being defective ram. If you can try to run a memory test such as memtest86 just to make sure.
 
Solution

ryan08

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Jan 17, 2011
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18,530


Thanks for your reply cprguy!
Your right it seems to me that its the SSD but since ive been using the computer with a new install on windows on the second hard drive i notice hangs and weird things, it hasnt crashed or recieved any major errors it just doesnt seem stable.
I ran a windows memory diagnostic and that passed, and i ran memtest86+ for about 15 mins the yesterday with no errors but i understand it needs to be run for alot longer. What we be a recommended test time? overnight?
thanks agian appreciate the help!