Reinstalled Windows Now No Drivers

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smallzZz8

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Sep 6, 2013
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Hello,

Today i did a reinstall of my other computer's windows 7. It went good but when I finished I had no drivers even including the eithernet one to get more drivers. So is what i did is I went to the dell website and found my exact model and downloaded all the important listed drivers. Most of the downloads worked and some others didnt for ex. one hard drive one because it was not letting us select our hard drive. I feel if i get the eithernet one to work it will update everything and find the correct drivers. But after going on the website and attempting to download all the drivers from there it still didnt work and my computer is not connected to the internet. What can we do? We do not have any disks either. Please help and i will check these forums very actively ready for a reply anytime.

Thanks!
 
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Heironious

Heironious

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Oct 18, 2012
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Do you have a dedicated NIC or just built in one? Have you tried to to reset the BIOS to optimized defaults? If you have a dedicated NIC, take it out and plug the ethernet cable into the built in one, uninstall the drivers for the built in one, shut down computer, re install dedicated NIC, disable onboard LAN in BIOS and start up windows again.

I had the exact same problem until I physically removed the dedicated NIC and reinstalling it step. Other than this, I do not know.
 
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smallzZz8

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Sep 6, 2013
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What do you mean by dedicated nic? And I have the Dell inspiron 570 so how would i get to the bios on it?
 
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Heironious

Heironious

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A dedicated NIC is a network interface card, but you prob don't. To get to the BIOS you press Delete when the computer first boots up. But if you don't know what your doing in there, don't do anything besides "load optimized defaults".
 
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smallzZz8

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Sep 6, 2013
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I do know most things about bios's but what do I need to do in there? just load optimized defaults? Just restarted my computer and hit delete but that brought me to the boot manager. Any Other keys?
 
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Outlander_04

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If they are not installing its because they are not the right drivers , or they are not the right drivers for the version of windows you are using
 
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smallzZz8

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But I am running 64bit windows 7 and according to the website of dell thats what im downloading
 
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smallzZz8

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Yes I am 100% sure because it says the number big and fat on the side and i search the service tag and it is the 570
 
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smallzZz8

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I got into the bios and when to network device and in there it says 1st device [Not Installed]
 
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smallzZz8

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yes i have installed that file
 
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smallzZz8

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Any Ideas before i get off?
 
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alz_solstice

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Jul 3, 2013
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Screenshot of Hardware IDs, I need to check if it is compatible with the driver.
- Open Device Manager
- Expand 'Other Devices' Category
- Right click 'Ethernet Controller', on popup menu select Properties
- On popup window, click the Details Tab
- On Details Tab, click the dropdown box, select Hardware ID and provide a screenshot.
 
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smallzZz8

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http://ctrlv.in/362852 there is a picture of them
 
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alz_solstice

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Try to do manual update on it.
Download the driver again and save on Drive C ONLY
http://downloads.dell.com/network/R243167.exe
- Extract it to make it into a folder using WinZip, Winrar or 7-Zip
- Open Device Manager
- Expand Other Devices category
- Select Ethernet Controller, right-click (popup menu open)
- Select Update Driver Software... (popup window open)
- Select "Browse my computer for driver software"
- Check "Include subfolders" checkbox, click Browse (popup window open)
- Locate "\C:\R243167\Vista_Win7\x64\" folder, click Ok
- Click Next (wait for installation to be finish)
- Click Finish.

Are you using Windows 7 Ultimate?
 
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smallzZz8

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there is no other devices category but there is now the thing we just installed under network adapters replaceing that old file called gigabit ethernet

 
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