My computer's self-identified chipset doesn't match manufacturer's specs.

skeem2005

Reputable
Jul 25, 2014
2
0
4,510
I just built a computer with an MSI A78M-E45 motherboard and AMD A10-7850K APU.

In the motherboard's Control Center software, the chipset is declared to be an A55; however, the product name and manufacturer's website say it is an A78.

Could this be a flawed product?
Could I have set something up incorrectly (please tell me how to fix)?

My "Windows Experience" level is also 1.0 because my A10-7850K's graphics aren't being utilized. Could this be a related problem? Can I fix this? I'm waiting on an optical drive to install the remaining drivers from the included CD.
 

skeem2005

Reputable
Jul 25, 2014
2
0
4,510
I've installed all of the latest AMD chipset drivers for my operating system, which successfully improved "Windows Experience" level to 3.6 for Graphics and 5.9 for Gaming Graphics, which is satisfactory for now and no longer concerning--though I think they could be better.

My chipset is still reported as A55 for my motherboard, however. I've updated all of the drivers and the BIOS for my motherboard. I'm going to try re-installing the motherboard's drivers in case I missed something.

Thanks for the suggestions!