Kingston MicroSD(HC) 16GB multiple problems

Myntekt

Distinguished
Aug 7, 2013
353
0
18,790
Hello,
So I recently bought a tablet (LG G Pad 8.3) and a kingston microsd card to add to it. Since I haven't had it for a long time, it is/was still empty. Today I turned on my tablet after charging and it said something like "Unsupported type or empty SD card". I clicked on it and it asked if I wanted to format the micro sd card and I clicked yes. Nothing happened. Then I removed it from the tablet, put it inside the adapter that came with it a plugged it in my laptop. It said it needed to be formatted to work. I clicked on format and it said windows couldn't do it. Then I removed it from my pc and put it in my tablet again to see if I could format it there but it didn't detect it. Then I put it inside the adapter again and put it in my computer and it didn't detect it either. That's how it is now. I have a 16GB MicroSD card with no data, that doesn't work.
How can I fix this?
 
Solution
Hi, I'm Jewel with Kingston Technical Support. From your description, there would be no real way of fixing the card. Our microSDHC cards are covered by a lifetime warranty and we can replace it. Please call us at 1-800-435-0640 (USA and Canada only) M - F 6am - 6pm PT and I or another available Technician will assist you.

Thank you for selecting Kingston as your upgrade partner.

kingstonhq

Honorable
Mar 11, 2013
329
0
11,160
Hi, I'm Jewel with Kingston Technical Support. From your description, there would be no real way of fixing the card. Our microSDHC cards are covered by a lifetime warranty and we can replace it. Please call us at 1-800-435-0640 (USA and Canada only) M - F 6am - 6pm PT and I or another available Technician will assist you.

Thank you for selecting Kingston as your upgrade partner.
 
Solution

Myntekt

Distinguished
Aug 7, 2013
353
0
18,790


Well, thank you, but I'm from neither of those countries. I think I'll just ask for a replacement from where I bought it.