Power supply surges detected during the previous power on.

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Pkw

Honorable
Jul 16, 2012
21
0
10,510
System shut down because Power supply surges detected during the previous power on. ASUS Anti-Surge was triggered to protect system from unstable power supply

unit!
The computer then boots into BIOS to Reset.
I exit exclude changes, computer boots into Windows 8.1
as though previous incident never happened.

Not having ANY other issues with this computer.
Not using Asus AiSuite
No overclocking until resolved

O/S: Windows 8.1 Pro 64 Bit
Case: Corsair Obsidian Series® 650D Mid Tower Case
M. Board: Asus P8Z77-V PRO/THUNDERBOLT
PSU: Corsair HX750W 750-Watt Modular Power Supply
CPU: Intel Core i7-3770K BX80667i73770K Processor
CPU COOLER: Corsair CWCH60 Hydro Series H60
Video: MSI Geforce GTX 550 N550GTX-Ti MD1GD5v2
Memory: Corsair Dominator CMD16GX3M2A1600C9 16GB DDR3
Memory: Cooler"Corsair Airflow Fan For Up To 6 Modules
APC UPS Pro 1500 Battery Backup and Surge Protections.
This compuiter is getting a lot of filtered air pushed into
the case by 4 - 120 mm fans on side panel - 1- 120 mm air outpur
1-120 mm front, air output. Case is under a slight positive pressure.
Temps are all under 95 F
All voltages checking OK and within accepted parameters.

The shut down events are totally random without correlation
to any particular task.
Enents List:
07-25-14 at 8:50 PM This shut down happened pre post `then booted OK
07-25-14 at 6 PM
07-25-14 at 9:10 PM
07-23-14 at 11:25 PM
07-23-14 at approx. 2 PM
07-22-14 at 11:20 PM
07-22-14 at 4:10 PM
07-22-14 at 6:52 PM
07-20-14 at 4:00 PM
07-17-14 at 8 PM
 
Solution
Darkbreeze
So, the answer is probably no since if you did you likely would already have done it, but might you have another PSU to use temporarily to see if the problem duplicates itself or perhaps can borrow one. It sure sounds like a PSU or memory issue but it could certainly be any component shorting out. Double check all your RAM by reseating them just to be sure. Maybe run memtest86+ for an hour or two to see any modules are experiencing issues once they're warmed up. Also, you don't make any mention of your storage drive. Do you have a HDD or an SSD? You might test those as well. An SSD can be just as susceptible to short circuit issues as RAM or a motherboard and I've seen HDD's that fully smoked a system. Have you had any other surge...
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Darkbreeze

Darkbreeze

Retired Mod
Jun 24, 2014
80,411
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176,790
So, the answer is probably no since if you did you likely would already have done it, but might you have another PSU to use temporarily to see if the problem duplicates itself or perhaps can borrow one. It sure sounds like a PSU or memory issue but it could certainly be any component shorting out. Double check all your RAM by reseating them just to be sure. Maybe run memtest86+ for an hour or two to see any modules are experiencing issues once they're warmed up. Also, you don't make any mention of your storage drive. Do you have a HDD or an SSD? You might test those as well. An SSD can be just as susceptible to short circuit issues as RAM or a motherboard and I've seen HDD's that fully smoked a system. Have you had any other surge issues like from lightening or a power outage lately? Just an off the wall question I know but you'd be surprised what comes through here.
 
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Solution
B

Bazenga

Reputable
Nov 22, 2015
6
0
4,510
I had this problem show up this morning when I powered on my computer. This computer is a brand new build, only a month old. The computer has run like a champ with zero issues since I built it. Last night before bed, I shut down my computer like always. This morning I pressed the power button and nothing happened. I pressed it again, nothing. Pressed it again, nothing. Finally after pressing it another time it powered on. That's when the message occurred. "Power supply surges detected during the previous power on. ASUS anti-surge was triggered to protect system from unstable power supply." I knew I had plenty of power because I future proofed this build. I was able to enter the BIOS, save and exit and it booted to Windows 10 just fine. The computer operated just fine. I ran some tests and all seemed fine. I ran an intense game for about 30 minutes and all was fine. So I restarted the computer and no error. I then clicked SHUT DOWN. When I pressed the power button on my tower, nothing happened again just like earlier. After pressing the power button 4 - 5 times, it began to boot up and displayed the error message again. I pressed F1 to enter setup.

At this point, I pulled out my laptop and began reading about this error. To my dismay there was a range of "check this", "try this", "do this", etc. I decided to check the BIOS version. My current version was 0803. I went to the ASUS website, went to my motheboard (ASUS Z170 PRO GAMING), checked for the most current BIOS version and there has been 2 releases since 0803. Most up to date version was 1102. I also noticed under the summary for 1102, it stated "Improved System Stability." I figured ah HA!! GOTCHA!! I downloaded and installed the new BIOS version and the problem has since been resolved. Now when I shut down and then press the power button once, it begins to boot up immediately. Hopefully this is a permanent fix. If the issue resurfaces I will update my post. Hope this solution helps a lot of people! Thanks and good luck.

Best Regards,
- Bazenga
 
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Darkbreeze

Darkbreeze

Retired Mod
Jun 24, 2014
80,411
7,631
176,790
Start your own thread. You'll be far more likely to get help that way than by posting in somebody else's OLD thread. If you want to start a new thread and PM me with the link, I'll be glad to see if I can help you out or I'm sure another of our members will jump in there.
 
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