Newegg charged me twice for a digital product code
Tags:
- Download
- Apps
- Games
- Digital
Last response: in Apps General Discussion
eddystoner15
July 26, 2014 3:07:25 PM
so i recently bought some games from newegg on that 2k sale and they charged me twice for the same product. so now i have 2 bioshock triple packs and 2 AAA games pack. is there anyway i can get a refund if i dont use the codes? or do i have to sell them to friends to get my money back? any help please
More about : newegg charged digital product code
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Reply to eddystoner15
bignastyid
July 26, 2014 3:16:46 PM
clarkjd
July 26, 2014 3:17:03 PM
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eddystoner15
July 26, 2014 3:27:03 PM
bignastyid
July 26, 2014 3:29:40 PM
eddystoner15
July 26, 2014 3:30:37 PM
bignastyid
July 26, 2014 3:34:48 PM
Try their chat if you want a faster answer.
http://help.newegg.com/app/chat/sa_chat_launch
http://help.newegg.com/app/chat/sa_chat_launch
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Reply to bignastyid
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eddystoner15 said:
so i recently bought some games from newegg on that 2k sale and they charged me twice for the same product. so now i have 2 bioshock triple packs and 2 AAA games pack. is there anyway i can get a refund if i dont use the codes? or do i have to sell them to friends to get my money back? any help pleaseYou need to contact Newegg about this. They're known for having rather top notch customer service so I'm sure that they'll sort it out for you in short order. Keep in mind that it is the weekend so you may have to wait until Monday to get it resolved.
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eddystoner15
July 26, 2014 4:33:05 PM
Pinhedd said:
eddystoner15 said:
so i recently bought some games from newegg on that 2k sale and they charged me twice for the same product. so now i have 2 bioshock triple packs and 2 AAA games pack. is there anyway i can get a refund if i dont use the codes? or do i have to sell them to friends to get my money back? any help pleaseYou need to contact Newegg about this. They're known for having rather top notch customer service so I'm sure that they'll sort it out for you in short order. Keep in mind that it is the weekend so you may have to wait until Monday to get it resolved.
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bignastyid
July 26, 2014 4:59:08 PM
eddystoner15 said:
Pinhedd said:
eddystoner15 said:
so i recently bought some games from newegg on that 2k sale and they charged me twice for the same product. so now i have 2 bioshock triple packs and 2 AAA games pack. is there anyway i can get a refund if i dont use the codes? or do i have to sell them to friends to get my money back? any help pleaseYou need to contact Newegg about this. They're known for having rather top notch customer service so I'm sure that they'll sort it out for you in short order. Keep in mind that it is the weekend so you may have to wait until Monday to get it resolved.
Their chat is open 24hrs a day 7 days a week.
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NeweggSupport
July 28, 2014 12:04:32 PM
eddystoner15 said:
so i recently bought some games from newegg on that 2k sale and they charged me twice for the same product. so now i have 2 bioshock triple packs and 2 AAA games pack. is there anyway i can get a refund if i dont use the codes? or do i have to sell them to friends to get my money back? any help pleaseHello eddystoner15,
We'll be happy to take a look into this for you and see what options for you. Would you mind providing your order details to wecare@newegg.com and reference this post on Tom's Hardware? Thank you and we look forward to hearing from you.
Newegg Support
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