Sign in with
Sign up | Sign in
Your question

Newegg charged me twice for a digital product code

Tags:
  • Download
  • Apps
  • Games
  • Digital
Last response: in Apps General Discussion
Share
July 26, 2014 3:07:25 PM

so i recently bought some games from newegg on that 2k sale and they charged me twice for the same product. so now i have 2 bioshock triple packs and 2 AAA games pack. is there anyway i can get a refund if i dont use the codes? or do i have to sell them to friends to get my money back? any help please

More about : newegg charged digital product code

July 26, 2014 3:16:46 PM

You need to contact newegg there is nothing we can do for you.
m
0
l
July 26, 2014 3:17:03 PM

What did Newegg say when you contacted them about the double charge?
m
0
l
Related resources
July 26, 2014 3:27:03 PM

well i dont think there is a way to do a return or RMA on digital downloads. wont let me submit a RMA with a product code from either purchases.
m
0
l
July 26, 2014 3:29:40 PM

You should probably actually chat/talk with a newegg representative.
m
0
l
July 26, 2014 3:30:37 PM

i sent an email but nothing yet. thats just what i read on their return policy. waiting for a reply.
m
0
l
July 26, 2014 4:30:53 PM

eddystoner15 said:
so i recently bought some games from newegg on that 2k sale and they charged me twice for the same product. so now i have 2 bioshock triple packs and 2 AAA games pack. is there anyway i can get a refund if i dont use the codes? or do i have to sell them to friends to get my money back? any help please


You need to contact Newegg about this. They're known for having rather top notch customer service so I'm sure that they'll sort it out for you in short order. Keep in mind that it is the weekend so you may have to wait until Monday to get it resolved.
m
0
l
July 26, 2014 4:33:05 PM

Pinhedd said:
eddystoner15 said:
so i recently bought some games from newegg on that 2k sale and they charged me twice for the same product. so now i have 2 bioshock triple packs and 2 AAA games pack. is there anyway i can get a refund if i dont use the codes? or do i have to sell them to friends to get my money back? any help please


You need to contact Newegg about this. They're known for having rather top notch customer service so I'm sure that they'll sort it out for you in short order. Keep in mind that it is the weekend so you may have to wait until Monday to get it resolved.
yeah. i hear lots of good things from them and buy from them often. im sure ill get it sorted out during the weekdays. just a pain that something like this happened.

m
0
l
July 26, 2014 4:59:08 PM

eddystoner15 said:
Pinhedd said:
eddystoner15 said:
so i recently bought some games from newegg on that 2k sale and they charged me twice for the same product. so now i have 2 bioshock triple packs and 2 AAA games pack. is there anyway i can get a refund if i dont use the codes? or do i have to sell them to friends to get my money back? any help please


You need to contact Newegg about this. They're known for having rather top notch customer service so I'm sure that they'll sort it out for you in short order. Keep in mind that it is the weekend so you may have to wait until Monday to get it resolved.
yeah. i hear lots of good things from them and buy from them often. im sure ill get it sorted out during the weekdays. just a pain that something like this happened.



Their chat is open 24hrs a day 7 days a week.
m
0
l
July 28, 2014 12:04:32 PM

eddystoner15 said:
so i recently bought some games from newegg on that 2k sale and they charged me twice for the same product. so now i have 2 bioshock triple packs and 2 AAA games pack. is there anyway i can get a refund if i dont use the codes? or do i have to sell them to friends to get my money back? any help please


Hello eddystoner15,

We'll be happy to take a look into this for you and see what options for you. Would you mind providing your order details to wecare@newegg.com and reference this post on Tom's Hardware? Thank you and we look forward to hearing from you.

Newegg Support
m
0
l
Related resources
!