Computer won't shut down unless in safe mode (and other problems)

SarahK48219

Reputable
Jul 26, 2014
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Hi guys

Here is a list of problems that I'm facing (note that I have none of these problems when in safe mode):

- Windows won't shut down, it just stays on the windows shutting down screen

- USB devices are detected and receiving power but are not functioning

-Everything loads incredibly slowly

Background:

- I haven't installed or updated anything significant (as far as I know) the past few days.

- My past fix for this problem was to power off by holding the button, loading windows in safe mode, shutting down and then going in normal mode. However this past "fix" no longer works.

- I have antivirus software and don't download anything from dodgy sites.

Thankyou for any input.

Sarah