I can't install HP laserjet P1102 on Windows 7 32-bit

Aria abbasi · Jul 27, 2014

Hello all,
I have a HP laserJet P1102. When I want to install its driver it seems that it need to pci simple communication controller be installed. How to install that pci simple communication controller for my Win 7 32-bit please?
The only error is that the pci simple communication controller is not installed. When I plug the USB of that printer it wants to install the pci simple communication controller but it can't!
From "dxdiag" I found that my system manufacturer is "ECS" and the system model is "945p /pl-A".
For the printer, I have its companion CD and also I downloaded the driver for that printer from HP but it's the same as my CD.
For installing the pci simple communication controller I tried to use of Windows updates but it couldn't to find.
There should certainly be some way to install that printer. Because none of the PC and the printer are old.
May you please help me how to install that printer?

smorizio · Jul 27, 2014

your missing the motherboard chipset drivers and the usb drivers. did yu or someone in your home reinstall windows?? if they did go to the vendor web page for the pc. if it hp or dell. if it a custom built pc read the motherboard info from the mb and go to the mb vendor web page for the drivers or from intel web page run there driver update.

junkeymonkey · Jul 27, 2014

well as I found with windows 7 is some things I use I found I had to go to my old harddrives with xp and vista and copy folders and dll's that came native in them and paste them in 7 to get things to work. seems Microsoft short changed some things in 7 and above .. looks like this may be the case here ..

also as I read here your not the only one with this and the hp printers I used in the past were just plug and play

http://www.sevenforums.com/drivers/339307-pci-simple-communication-controller-2.html

Aria abbasi · Jul 27, 2014

I installed Windows 7 on that desktop PC. What do you meany by the vendor PC please? If you mean the system manufacturer and the system model they are "ECS" and "945p /pl-A".
I also downloaded and installed the chipset from think link (http://www.ecs.com.tw/ECSWebSite/Product/Product_Detail.aspx?DetailID=672&MenuID=16, I chose vista 32-bit version and ADE(1) to download) but no success to install that printer.

junkeymonkey · Jul 27, 2014

as said above --you may check your chipset lan drivers or modem drivers there may be a compatibility issue there

Aria abbasi · Jul 27, 2014

For the chipset driver, as I said, I reinstalled that driver from that link (above). And for LAN, I don't think printer has any relationship with LAN/Ethernet cable, but it's easy, I can reinstall the LAN drivers.
As a suggestion, I'm going to install XP on that machine. Do you think will have I problem in installing that printer on this OS?

junkeymonkey · Jul 27, 2014

yes it may but going to ecs and your board there not supporting windows 7 at all on that board so your on your own with 7 all support on that board with 7 is all on you ..

Aria abbasi · Jul 27, 2014

I'm sorry I have anticipated in many forums but haven't had any problem understanding English as much as I have with yours.
Although English is not my native language and it's broken but I think I'm not such bad to don't understand such ordinary sentences. So please, if possible, write your help in some more formal states. I completely appreciate your helps mate.

And some more thing, there isn't any win 7 driver for that motherboard
http://www.ecs.com.tw/ECSWebSite/Product/Product_Detail.aspx?DetailID=672&MenuID=16
Doesn't it say that it can not completely support win 7?

junkeymonkey · Jul 27, 2014

I see , bottom line is ecs don't support windows 7 on your board so anything you do with 7 is all on you

Aria abbasi · Jul 27, 2014

I have a new problem! When I want to install XP, after pressing a key to boot from CD/DVD, the keyboard doesn't work!!
I don't know what to do with that computer. When I press shift-F10 to enter BIOS (I'm not sure that it's bios environment or else were) there isn't many options!!

junkeymonkey · Jul 27, 2014

I think with xp you will need a keyboard with ps/2 plug or an usb to ps/2

Aria abbasi · Jul 27, 2014

Yes I use them (by a switcher) but I don't know why it doesn't work.

junkeymonkey · Jul 27, 2014

try to enter the bios with the delete key

dexterwiz · Jul 28, 2014

Your problem is very simple and here is how to solve it. You are missing the chipset drivers therefore you will need to download them from the link provided below under IDE tab. Install and if possible under device manager tab check to see which other drivers are missing and update. You can actually update the drivers automatically if you have an internet connection.

PS: Use the windows vista x86 drivers since win7x86 are not available.

http://www.ecs.com.tw/ECSWebSite/Product/Product_Detail.aspx?DetailID=682&MenuID=16&LanID=0

junkeymonkey · Jul 28, 2014

what dexterwiz said goes back to using a non-supported software. its just a roll of the dice support you just guess at and hope it works

bad thing about going back to xp is Microsoft don't support it any more and you will be responsible for keeping it up

your kinda between a rock and a hard place with that board its getting pretty dated and it may be time for something more current

Aria abbasi · Jul 28, 2014

About going back to XP, seems that you are right but probably I'll not have else option!

About that driver, I try to download it but I doubt it can solve the problem of installing the printer (on this 7) or the not working of keyboard when installing XP.
If I have to install XP, I'll install the XP SP3.

junkeymonkey · Jul 28, 2014

xp sp3 is the way to go -- I don't get the keyboard issue if you got the ps/2 on it

junkeymonkey · Jul 28, 2014

I see you posted a new thread on the keyboard issue but I will ask is this computer a pre built like a HP-gateway-acer or something like that??

junkeymonkey · Jul 28, 2014

http://www.ecs.com.tw/ECSWebSite/Product/Product_Detail.aspx?DetailID=682&MenuID=16&LanID=0

get the manual and see if it gives you better info on the bios

Aria abbasi · Jul 29, 2014

I could to find the driver of pci simple communications here; http://www.pcidatabase.com/vendor_details.php?id=1655, but how to download it!??

junkeymonkey · Jul 29, 2014

I tried to look things up for you and got to say its a mess and little to no support for this on that chipset .. so I guess all I can say is you need a board that has real support this one just seems not to or confusing . all you really got is what ecs offers and it is not much.. seems you would be well for the better to find another system that has easy full support

sorry I donr all I could on this with out steering you wrong and in the end the printer may just not ever work just due to compatibility

Aria abbasi · Jul 29, 2014

Thank you for your info (although because of your language I hardly could to understand mate).

junkeymonkey · Jul 29, 2014

hers the deal I went to other boards with the same 945pl chipsets on them and this is the chipset driver they have listed for them now this is on you weather to install it

the bad thing is ecs don't offer nothing

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=14713&lang=eng&wapkw=8.3.1.1009

Aria abbasi · Jul 29, 2014

The problem solved.
I couldn't to install the pci-con but this time (on this fresh 7) the HP printer could be installed.
Thank you very much.
Very kind of you.

junkeymonkey · Jul 29, 2014

glad it worked out

I can't install HP laserjet P1102 on Windows 7 32-bit

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