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how do i check if its a hardware fault

i am a computers for dummies kinda person please help
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More about check hardware fault
  1. First, what's the problem?
  2. i have a dell inspiron 1525 laptop and it plays cd's just fine with media direct program but when i try a dvd it says unable to detect a dvd device on your computer
  3. Your laptop has a CD drive then. CD Drives aren't able to read DVDs unless it's a CD/DVD combo drive.
  4. it used to play dvd's and the drive has dvd and dvd rewritable R/RW on it
  5. Best answer
    I see. Then instead of using that Media Direct software, have you tried using something else, maybe like VLC Media Player? That's a really good one
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