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New laptop won't shut down properly after SSD installation

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  • Laptops
  • Windows 7
  • Shutdown
Last response: in Windows 7
July 27, 2014 1:37:28 PM

I have a brand new Lenovo Thinkpad t440s and I installed a samsung 840 EVO three days ago. I have Windows 7 that came with the laptop but i'm not sure if this post should be moved to another area of this forum. Everything works fine but when I click "Shut down" from the start menu button it looks like the computer starts do turn off but stops mid-way. The deskop icons disappear but I can still see my wallpaper. I can't go to task manager or do anything so I always have to hold down the power button to shut it off. Do I have to do anything in BIOS to fix this? I also tried just closing it after pressing "shut down" but the power is still on. When I then open it up the screen is just black (but still turned on). Please help :) 

More about : laptop shut properly ssd installation

a b D Laptop
a b $ Windows 7
July 27, 2014 1:41:27 PM

How did you get W7 onto the new SSD? Fresh install?
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July 27, 2014 1:49:01 PM

No, cloned it to the SSD and then booted with a bootable win7 on a USB. Didn't receive any cd's or prdust key for the windows with the computer.
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a b D Laptop
a b $ Windows 7
July 27, 2014 1:51:50 PM

Ok, I understand the cloning part, but I don't get the second part. If you cloned it, why did you go through with booting from USB?

I think you need to do a fresh install since I've seen cloning go badly most of the time.

You can find an official ISO that matches what you currently have (http://www.w7forums.com/threads/official-windows-7-sp1-...) and use Magic Jelly Bean (http://www.magicaljellybean.com/keyfinder/) to find your key. You can then use the Microsoft USB tool to make a bootable USB from the ISO (http://www.microsoftstore.com/store/msusa/html/pbPage.H...).
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July 27, 2014 1:53:37 PM

I always got an error after the install saying I needed to put a windows installation disk in or something like that. Wasn't possible to just clone it since that only put a copy of the OS on the SSD. Sorry if this makes no sense, someone did it with me and i'm not 100% sure what went down.
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July 27, 2014 2:00:48 PM

ThatVietGuy said:
Ok, I understand the cloning part, but I don't get the second part. If you cloned it, why did you go through with booting from USB?

I think you need to do a fresh install since I've seen cloning go badly most of the time.

You can find an official ISO that matches what you currently have (http://www.w7forums.com/threads/official-windows-7-sp1-...) and use Magic Jelly Bean (http://www.magicaljellybean.com/keyfinder/) to find your key. You can then use the Microsoft USB tool to make a bootable USB from the ISO (http://www.microsoftstore.com/store/msusa/html/pbPage.H...).


Thank you for your help but this is really not my field. Have never understood iso files or done anything of this sort.
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a b D Laptop
a b $ Windows 7
July 27, 2014 2:02:28 PM

Well, find the person that did this for you in the first place and have him/her do it.
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July 27, 2014 2:03:37 PM

ThatVietGuy said:
Well, find the person that did this for you in the first place and have him/her do it.


I have contacted the person. Just asked here first to see if there was an easy fix for this..

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