USB Sound card from PC-363D Crashing

Kheys

Reputable
Jul 28, 2014
3
0
4,510
Recently the USB sound card that comes with the PC-363D keeps crashing, as in all audio and voice stops. The quick solution for this is to unplug the USB sound card, and re-plug it in. Unfortunately, it will crash again in less than a minute. It most noticeably crashes while using voice programs (Skype, Mumble, Vent), all with the same result, and sometimes crashes while not using it. I have updated chipset drives, USB drivers, and audio drivers as well, and tried different USB ports. Also I do not have a secondary computer to test this. When the headset is plugged in to the computer itself, it works fine.

Hardware info:
Intel Core i5-4670K
ASUS Z87-A
8g PC3-12800 DDR3 SDRAM UDIMM
EVGA e-GeForce GTX 570
 

Kheys

Reputable
Jul 28, 2014
3
0
4,510
Update to some steps I took. I tried playing without the USB Sound card for awhile, and it crashed my actual onboard sound card. So it's no longer the USB sound card that comes with the PC-363D. I updated the BIOS to see if that would solve it, and it has not. My sound is still crashing, and I'm wondering if anyone has any solutions?