- Aug 4, 2008
- 178
- 0
- 18,690
Hi All
So we have had RCN for around 3 weeks and the internet has been very inconsistent. Details here:
Location: Streeterville, Chicago
Speedtest: this varies from 5mb to 50mb depending on time of day.
Connection: Cable
Modem: »www.amazon.com/ARRIS-Motorola-SB···ds=modem
Router: »www.amazon.com/TP-LINK-TL-WR841N···e_text_y
The issue: In the afternoon and evenings the net just goes down. It may only be a minute or so but my wife and I watch a lot of netflix and I play online games through which it disconnects me. I played for a few hours last night and got disconnected 4 times!
RCN have been out once and said my modem was not provisioned. This has not fixed the problem. I understand it will be slower in evenings but to actually disconnect a lot is unreasonable.
If anyone has advice on things to try or tests I should perform that would be great. Could it be related to having a dynamic IP?
I play dota 2 mostly and I get disconnected every 30-60 minutes!
Things I have tried: Turning router and modem off at wall and back on.
Changed plug socket from adapter to the wall socket
Changed wireless channel s few times
Upgraded to latest firmware on router
Thanks,
So we have had RCN for around 3 weeks and the internet has been very inconsistent. Details here:
Location: Streeterville, Chicago
Speedtest: this varies from 5mb to 50mb depending on time of day.
Connection: Cable
Modem: »www.amazon.com/ARRIS-Motorola-SB···ds=modem
Router: »www.amazon.com/TP-LINK-TL-WR841N···e_text_y
The issue: In the afternoon and evenings the net just goes down. It may only be a minute or so but my wife and I watch a lot of netflix and I play online games through which it disconnects me. I played for a few hours last night and got disconnected 4 times!
RCN have been out once and said my modem was not provisioned. This has not fixed the problem. I understand it will be slower in evenings but to actually disconnect a lot is unreasonable.
If anyone has advice on things to try or tests I should perform that would be great. Could it be related to having a dynamic IP?
I play dota 2 mostly and I get disconnected every 30-60 minutes!
Things I have tried: Turning router and modem off at wall and back on.
Changed plug socket from adapter to the wall socket
Changed wireless channel s few times
Upgraded to latest firmware on router
Thanks,
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