- Jul 29, 2014
- 1
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- 4,510
I recently had a horrible system crash after updating to Windows 8.1 (from 8).
Now after doing a system refresh, my Windows software will not activate, and neither Microsoft or HP seem to want to help me much, but HP did finally send me out a set of System Recovery disks a few days ago. Long before all this happened I had to change my motherboard and Microsoft were then quite happy to reactivate my OEM software over the phone due to the original motherboard being faulty. I am now concerned that if I use the System Recovery disks (which obviously results in my entire system being formatted) I will end up with the same activation problem due to the fact that I have a different motherboard in the PC, and Microsoft seem much less inclined to help me with the issue than they did originally.
I understand that because this is OEM software, I am pushing my luck having changed a major system component, but guess I would really rather not go out and purchase a brand new Windows licence if I don't have to - especially since nothing that occurred in this series of events was my fault - I just wish I never installed the damn 8.1 update! But if it comes down to having to purchase new software, I guess that's what I'll have to do.
What does the community think?
Now after doing a system refresh, my Windows software will not activate, and neither Microsoft or HP seem to want to help me much, but HP did finally send me out a set of System Recovery disks a few days ago. Long before all this happened I had to change my motherboard and Microsoft were then quite happy to reactivate my OEM software over the phone due to the original motherboard being faulty. I am now concerned that if I use the System Recovery disks (which obviously results in my entire system being formatted) I will end up with the same activation problem due to the fact that I have a different motherboard in the PC, and Microsoft seem much less inclined to help me with the issue than they did originally.
I understand that because this is OEM software, I am pushing my luck having changed a major system component, but guess I would really rather not go out and purchase a brand new Windows licence if I don't have to - especially since nothing that occurred in this series of events was my fault - I just wish I never installed the damn 8.1 update! But if it comes down to having to purchase new software, I guess that's what I'll have to do.
What does the community think?
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