- Jul 30, 2014
- 1
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- 4,510
First off, I am sorry if I am reposting/posting in the wrong area, I have searched quite a bit and I have not found any thread that has been able to help or match my issue. I am helping someone try an install Windows 7 Professional on a new build of theirs (I am currently in another state, and they aren't too tech savvy). When he plugs in the bootable USB drive that I created remotely, the Windows splash screen starts and then it blue screens.
He gets an error: STOP: 0x0000007E and then below that: ACPI.sys
Here is a picture of BSoD:
http://imgur.com/SlifTz1
Here are the specs on his build (also has cd drive):
PCPartPicker part list / Price breakdown by merchant
CPU: AMD FX-6300 3.5GHz 6-Core Processor ($118.00 @ Amazon)
Motherboard: Asus M5A97 R2.0 ATX AM3+ Motherboard ($84.99 @ Newegg)
Memory: G.Skill Ripjaws X Series 8GB (2 x 4GB) DDR3-1600 Memory ($83.99 @ Newegg)
Storage: Western Digital Caviar Blue 1TB 3.5" 7200RPM Internal Hard Drive ($54.98 @ OutletPC)
Video Card: MSI GeForce GTX 760 2GB TWIN FROZR Video Card ($244.99 @ Amazon)
Case: Corsair SPEC-01 RED ATX Mid Tower Case ($45.98 @ Newegg)
Power Supply: Corsair CX 600W 80+ Bronze Certified Semi-Modular ATX Power Supply ($44.99 @ Newegg)
Total: $677.92
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2014-07-30 03:11 EDT-0400
I have had him switch the SATA configuration to IDE to see if it would fix the issue, try removing a stick of ram and trying different slots, also moving the usb to different ports. I have not however had him update the bios (wasn't sure if it was needed and would help fix the problem atm) or had him re-download the Windows 7 ISO and recreate the bootable USB drive.
I am getting frustrated and am not too sure what else I can do to help him remotely/ over the phone. Your guys' posts have been great help in the past and I have never had to ask for help, but please any insight would be appreciated. Thanks
He gets an error: STOP: 0x0000007E and then below that: ACPI.sys
Here is a picture of BSoD:
http://imgur.com/SlifTz1
Here are the specs on his build (also has cd drive):
PCPartPicker part list / Price breakdown by merchant
CPU: AMD FX-6300 3.5GHz 6-Core Processor ($118.00 @ Amazon)
Motherboard: Asus M5A97 R2.0 ATX AM3+ Motherboard ($84.99 @ Newegg)
Memory: G.Skill Ripjaws X Series 8GB (2 x 4GB) DDR3-1600 Memory ($83.99 @ Newegg)
Storage: Western Digital Caviar Blue 1TB 3.5" 7200RPM Internal Hard Drive ($54.98 @ OutletPC)
Video Card: MSI GeForce GTX 760 2GB TWIN FROZR Video Card ($244.99 @ Amazon)
Case: Corsair SPEC-01 RED ATX Mid Tower Case ($45.98 @ Newegg)
Power Supply: Corsair CX 600W 80+ Bronze Certified Semi-Modular ATX Power Supply ($44.99 @ Newegg)
Total: $677.92
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2014-07-30 03:11 EDT-0400
I have had him switch the SATA configuration to IDE to see if it would fix the issue, try removing a stick of ram and trying different slots, also moving the usb to different ports. I have not however had him update the bios (wasn't sure if it was needed and would help fix the problem atm) or had him re-download the Windows 7 ISO and recreate the bootable USB drive.
I am getting frustrated and am not too sure what else I can do to help him remotely/ over the phone. Your guys' posts have been great help in the past and I have never had to ask for help, but please any insight would be appreciated. Thanks
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