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Gigabyte 990FXA-UD5 backpanel USB3 ports not working

Tags:
  • Motherboards
  • Front Panel
  • USB3
  • Gigabyte
Last response: in Motherboards
July 30, 2014 11:56:25 AM

I have installed my Gigabyte 990FXA-UD5 motherboard and, unfortunately, the front-panel USB3 header was missing an internal pin (and I'm not DOAing over that, I have games to play here!), so I just got an adapter and plugged the front-panel USB3s into one of the USB2 headers and those work fine...anyway, not the point of the question.

The back two USB3 ports don't do anything at all, but all of the 3x USB power ports work fine (I'm assuming those are USB2?)...I'd like for these guys to work, and I'm sure they have nothing to do with the missing pin on the F_PANELUSB3 header, so do I need to install an extra driver or whats up? Again, if I can get these guys to fall down to USB2 just so long as they work then I'll be content but I'd like to know why they're not working in the first place.

Thanks for any answers!

(PS: Is the F_PANELUSB3 (I don't remember the actual headers name so I'm guessing there) supposed to be missing a pin or was this an actual DOA fault?)

More about : gigabyte 990fxa ud5 backpanel usb3 ports working

Best solution

a c 250 V Motherboard
July 30, 2014 12:12:27 PM

best I recall usb3 is not native on amd as with intel so you have to relied on whoevers software[ they use to get it going [this can be a pain and just find let the run at usb2 speeds ] some tims the usb3 driver causes issues its a funny thing on amd boards

USB 3.0 ports running off the Etron EJ168 controller so you need to install the etron driver from them
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July 30, 2014 12:52:47 PM

junkeymonkey said:
best I recall usb3 is not native on amd as with intel so you have to relied on whoevers software[ they use to get it going [this can be a pain and just find let the run at usb2 speeds ] some tims the usb3 driver causes issues its a funny thing on amd boards

USB 3.0 ports running off the Etron EJ168 controller so you need to install the etron driver from them


Etron is installed.
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a c 250 V Motherboard
July 30, 2014 1:05:54 PM

don't know then it seems this has been a issue whit amd board and usb3

is there a bios setting you need to turn on ?? seems my buddys son got a new asrock ex9 and fought this on his and don't know if he got it to work or gave it up my old sabertooth 990fx I gave it up

you would think install the driver and it works I found this last post I thought was funny
http://www.overclock.net/t/1183990/etron-usb-3-0-contro...

sorry
http://www.overclock.net/t/1155878/asrock-and-etron-usb...
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a c 250 V Motherboard
July 30, 2014 2:57:05 PM

I cant realy find much on this over I got it to work or I cant get it to work .. nothing on a magic bullet fix or answer

have you found something or got it working yet??
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July 30, 2014 3:11:33 PM

Haven't gotten it to work, but I give up. I have other USB ports. Thanks anyway :) 
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a c 250 V Motherboard
July 30, 2014 3:17:10 PM

sorry to hear that but we ran into the same issues here with amd I went intel this go round as I said its native on there chipset no 2ed party chip running it .. honestly I don't see a real difference in my devices but then I guess that's not the point ...
well maybe you will find something out and get it going
good luck
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