asus power supply surges detected.

thelankyblue

Reputable
Jul 31, 2014
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4,510
Once a few hours my computer is shut down due to a power surge being detected by asus. I contacted PC specialist over this problem and they decided to send me out a new power supply, yet this problem still continues. Sometimes the pc shuts down without the anti surge connection kicking in.
 
Solution

Fixing a symptom without first observing the problem is called shotgunning. Made more complicated because the word surge describes so many completely different anomalies. An Asus surge has no relationship to a surge observed on USB ports or voltage variations on the wall receptacle, or a floating ground.

A problem that causes that message is found using a digital meter, one minute of labor, and requested instructions. Resulting three digit numbers will accuse or exonerate a suspects including a supply. And may...
are you detecting the surges on the supply side or the delivery side of your PSU?

In other words, is it between the wall socket and the PSU or between the PSU and the motherbaord?

if is is between the PSU and thewall, then get a UPS where the power is conditioned before delivery or line conditioner 0 a surge protector might just cut out and need to be reset.

If it is between the PSU and the motherbaord, then the PSU needs to be replaced.
 

westom

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Mar 30, 2009
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19,160

Fixing a symptom without first observing the problem is called shotgunning. Made more complicated because the word surge describes so many completely different anomalies. An Asus surge has no relationship to a surge observed on USB ports or voltage variations on the wall receptacle, or a floating ground.

A problem that causes that message is found using a digital meter, one minute of labor, and requested instructions. Resulting three digit numbers will accuse or exonerate a suspects including a supply. And may identify a defect that exists even when the computer appears to work normally or was first purchased.

Otherwise just keep replacing good parts or supplies until it stops 'surging'.

BTW, anti-surge protection does not exist. What Asus calls a surge may be a low voltage. Nothing protects from a voltage that is constantly low but only sometimes causes a surge message.
 
Solution