Asus anti surge kicks in once every few hours whilst on the computer and shuts it down.

thelankybrown

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Dec 31, 2013
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Once a few hours my computer is shut down due to a power surge being detected by asus. I contacted Pc Specialist concerning the problem and they decided to send me a new power supply, yet this problem still continues. Sometimes the pc shuts down without the anti surge kicking in.
 
Solution
The PSU is sufficient. Have you tried plugging the PC into a different outlet? Have you tried plugging directly into the wall outlet (as one of the extensions might be bad)?
You might have power issues within your house/office. Try a different power outlet. Do you get the same problem on the different outlet?

If so, you may have issues with power going to your house in general. Call the power company and see if they are doing work in your area and call an electrician to check things out if they aren't.

If you don't continue to have the problem after switching outlets, you might just need to check the wiring to the original outlet or the original outlet itself. It may require a replacement of the wiring or the outlet. If you're comfortable with this you can DIY, if not, call an electrician.

Also, since the protection on the motherboard only goes so far as you've seen when the anti-surge doesn't kick in, but the PC still shuts down.

With PC equipemnt or even entertainment centers, I recommend everyone should invest in a UPS with battery backup to protect your equipment. I use this for my expensive gaming PC:
http://www.cyberpowersystems.com/products/ups-systems/pfc-sinewave-series/CP1500PFCLCD.html

And this for my entertainment center:
http://www.cyberpowersystems.com/products/ups-systems/pfc-sinewave-series/CP850PFCLCD.html

You can find the appropriate unit with wattage to meet your needs on the cyberpowersystems.com page, but both deliver a continuous supply of clean power to my equipment and have saved the equipment from taking damage quite a few times in this past year.

With all that being said, the power supply you're using might just not be all that great and no matter how many times you exchange it, it might still give you problems. What is the make/model? Is it enough for the components in your system?
 

thelankybrown

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Dec 31, 2013
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The power supply is a corsair 550w power supply. One thing that might be giving me problems is the two extension leads needed to increase length and reach my pc. I did suggest this as a cause for the problem to pc specialist, however they simply just said that the problem would be the power supply. Thank you for the help.
 

thelankybrown

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Dec 31, 2013
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And yes the 550w is easily enough for my system on a 1tb hard drive, i5 quad core, 2gb radeon video card, 8gb corsair ram and a dvd drive
 

thelankybrown

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Dec 31, 2013
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Ill try that and report back to you.
 

Chan Weijie

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May 14, 2015
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Hi there,

I know it has been awhile since you replied this thread. May I know if changing outlet really helps you? Because I have similar problem as yours.