I've got a Dell Latitude 5410 right now. It came with 4GB (2gb x 2 sticks) of ram. I recently bought a single 8gb stick to upgrade the ram to something a bit better. However, I'm running into technical difficulties.
I started by taking out one of the 2 gig cards and replacing it with the 8 gig. I checked in bios and found that it was all there (about 10 gigs) and proceeded to boot up. The computer goes to the windows 8 load screen (with the windows 8 icon and the spinning circles indicating load), but after about 2 seconds it stops, flashes a bluescreen too fast to read, and then reboots.
Trying it with just the 8 gig stick (because I recently found out that it only runs up to 8 gigs and thought that might be the problem), it makes it to the windows 8 load screen, then turns off hard (and makes a chirping sound that I think might be coming from my hard-drive).
With the original cards (or even just 1 of them) the laptop runs just fine.
I booted with a CD "memtest86" and ran a very long memory test and no errors can be found on the 8 gig card.
About 2 months ago I replaced the HDD (came with a 120GB) with a 500GB HDD. After about a week of working it started to have weird BlueScreen problems like what I get now when I have a 2gb and the 8gb cards installed, but after working in vain for about 5 hours it suddenly stopped having problems for no apparent reason. I was hoping the same would happen here but its been a full day now.
As far as I can tell the RAM is fine, but windows doesn't know how to use it. I'm running Windows 8 (not 8.1 because everytime I "upgrade" to that the computer says its not working and reverts back to normal 8) 64 bit. It has the standard i5 processor that comes with the laptop.
I'm at a complete loss.
I started by taking out one of the 2 gig cards and replacing it with the 8 gig. I checked in bios and found that it was all there (about 10 gigs) and proceeded to boot up. The computer goes to the windows 8 load screen (with the windows 8 icon and the spinning circles indicating load), but after about 2 seconds it stops, flashes a bluescreen too fast to read, and then reboots.
Trying it with just the 8 gig stick (because I recently found out that it only runs up to 8 gigs and thought that might be the problem), it makes it to the windows 8 load screen, then turns off hard (and makes a chirping sound that I think might be coming from my hard-drive).
With the original cards (or even just 1 of them) the laptop runs just fine.
I booted with a CD "memtest86" and ran a very long memory test and no errors can be found on the 8 gig card.
About 2 months ago I replaced the HDD (came with a 120GB) with a 500GB HDD. After about a week of working it started to have weird BlueScreen problems like what I get now when I have a 2gb and the 8gb cards installed, but after working in vain for about 5 hours it suddenly stopped having problems for no apparent reason. I was hoping the same would happen here but its been a full day now.
As far as I can tell the RAM is fine, but windows doesn't know how to use it. I'm running Windows 8 (not 8.1 because everytime I "upgrade" to that the computer says its not working and reverts back to normal 8) 64 bit. It has the standard i5 processor that comes with the laptop.
I'm at a complete loss.