Problem with AMD Graphics card

Youssef7

Reputable
Jul 5, 2014
21
0
4,510
I have HP Pavilion dv6-3053ee and I just installed new windows from dvd I have Intel HD Graphics Driver installed but every time I try to install AMD Mobility Radeon HD 5000 driver the screen turns black and the computer keep restarting so I go to the safe and disable AMD Mobility Radeon HD 5000 driver and then I reboot and every thing works again and I do a clean uninstall to AMD but I don't want to work with Intel HD Graphics Bec. it's too weak
 

Youssef7

Reputable
Jul 5, 2014
21
0
4,510


Here's what I did install from HP website :

1) intel Chipset Installation Utility and Driver (Chipset)
2) Intel Management Engine Interface (MEI) Driver (Chipset)
3) Intel Turbo Boost Technology Driver (Chipset)
4) Intel High-Definition (HD) Graphics Driver (Graphics)
5) AMD High-Definition Graphics Driver (Graphics)

and still the same problem when I restart the screen turns black
 
I believe the previous driver install attempts could be the issue. In my opinion there are 2 options:

1. Re-install Windows and start with the HP supplied drivers.
2. Uninstall the Intel Graphics Driver(only the graphics) and AMD Driver, Run a program to clear out the old driver like CCleaner or Driver Sweeper, then try reinstalling the HP drivers.
 


That's the fastest and easiest way. If the driver still blacks out the screen after, it might be a hardware issue.
 

Youssef7

Reputable
Jul 5, 2014
21
0
4,510


HOW
 

Youssef7

Reputable
Jul 5, 2014
21
0
4,510




it's gonna take long till I download all the driver but I will try
 

Youssef7

Reputable
Jul 5, 2014
21
0
4,510


http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-88549-1&cc=us&dlc=en&lc=en&os=4063&product=4208010&sw_lang=
 

Youssef7

Reputable
Jul 5, 2014
21
0
4,510


still the same problem
 

Youssef7

Reputable
Jul 5, 2014
21
0
4,510


once I install it says that the pc must restart so I restart and when says starting windows the screen turns black but I can hear that the windows opened from the ring