I am trying to set my new computer up with a duel monitors in an extended desktop set up, but I think my computer lacks the hardware for it. There is one VGA port and one HDMI port. Talking with Dell support answered some questions, (my computer cannot do extended desktop as it is now, but can be upgraded). Could someone please help me understand where I can get the type of video card he recommend? Here is part of the chat transcript:
Agent (Amit_230082): "Michael, the dedicated video card will be required for the extended display."
07/31/2014 11:14:50AM Michael: "How can I upgrade to that?"
07/31/2014 11:15:18AM Agent (Amit_230082): "The system is compatible with Discrete Nvidia GeForce 820M Graphics chipset."
07/31/2014 11:15:51AM Agent (Amit_230082): "You may contact our sales department on 800-915-3355 to purchase the video card."
Contacting the sale department did not help-the guy I spoke to suggested I return the computer and buy a more expensive unit.
Agent (Amit_230082): "Michael, the dedicated video card will be required for the extended display."
07/31/2014 11:14:50AM Michael: "How can I upgrade to that?"
07/31/2014 11:15:18AM Agent (Amit_230082): "The system is compatible with Discrete Nvidia GeForce 820M Graphics chipset."
07/31/2014 11:15:51AM Agent (Amit_230082): "You may contact our sales department on 800-915-3355 to purchase the video card."
Contacting the sale department did not help-the guy I spoke to suggested I return the computer and buy a more expensive unit.