AMD A8-6600K - No Radeon Graphics?

Joe Stewart · Aug 1, 2014

Recently completed a system upgrade consisting of new ASUS F2A85V Pro MB, AMD A8-6600K APU and 4BG Kingston RAM. Everything booted fine but could never get the Radeon graphics (single monitor) - only say Standard VGA Graphics in teh Device Manager (32 bit Windows Vista). Upgraded BIOS, Chipset drivers, AMD drivers, etc. and still no Radeon graphics. Contacted both ASUS and AMD Technical Support over a two month period and both the MD & APU have been replaced - still no Radeon graphics. I feel that I must be missing something simple but I can't find the key.

Zircoben · Aug 1, 2014

Joe Stewart :

Open device manager, right click on your display, and click "Update Driver Software."

Click on the executable of the Catalyst display driver that is on your disk or that you downloaded.

Hope that helps

rolli59 · Aug 1, 2014

Drivers installed correctly?

Agera One · Aug 1, 2014

Install the drivers from the motherboard CD.. Or try booting to BIOS (by pressing F2 or Del) and change the graphics from PCIe to Integrated..

Shaun o · Aug 1, 2014

All graphics Gpu do this, when you do a fresh install of windows.
It`s a generic windows driver.

You have to install the drivers from the supplied CD or DVD that came with the motherboard.
Or you download the correct Ati graphics driver through the Amd driver support page. The drivers there on the CD or dvd provided just run the setup and install all of the drivers off it for the mobo to function correctly with windows.

Joe Stewart · Aug 1, 2014

Zircoben :

Joe Stewart :

Open device manager, right click on your display, and click "Update Driver Software."

Click on the executable of the Catalyst display driver that is on your disk or that you downloaded.

Hope that helps

Joe Stewart · Aug 1, 2014

Zircoben :

Joe Stewart :

Open device manager, right click on your display, and click "Update Driver Software."

Click on the executable of the Catalyst display driver that is on your disk or that you downloaded.

Hope that helps

Tried that a number of times to no avail. It's acting as if the Radeon display adapter withing the APU isn't being recognized.

Joe Stewart · Aug 1, 2014

rolli59 :

Yes,as far as I can tell. All drivers installed and updated more than once.

Joe Stewart · Aug 1, 2014

Agera One :

Installed drivers from the MB CD as well as downloading & updating new drivers. Also verified the MB was set to integrated graphics instead of the PCIe. Still same results.

Zircoben · Aug 1, 2014

How is the graphics performance? When you right click on the desktop, does it say "AMD Catalyst Control Center" ?

Joe Stewart · Aug 1, 2014

Shaun o :

Already tried all that you suggested. One interesting sidenote is that when I used the AMD utility that identifies your graphics card and downloads the correct drivers/updates, it identified the APU with Radeon graphics correctly and downloaded the correct driver. When the driver attempted to install, I received an error message stating the driver couldn't be installed since the correct hardware couldn't be found.

rolli59 · Aug 1, 2014

The GPU is working but AMD Catalyst or vision center should be installed with the GPU driver.

Joe Stewart · Aug 1, 2014

Zircoben :

Depending on which drivers I install, the right click on the desktop will say "AMD Catalyst Control Center" or "AMD VISION Engine Control Center".

Zircoben · Aug 1, 2014

Joe Stewart :

If games are playable and desktop animations are smooth, I am guessing it is working just fine. Especially given that when you right-click on the desktop it says.

What is your Windows Experience index score? If the drivers weren't working correctly, it would be like 1.0. If you are Windows 8, use this: http://win-experience-index.chris-pc.com/

rolli59 · Aug 2, 2014

This is the latest for your system, make sure you follow the instruction on net framework http://support.amd.com/en-us/download/desktop?os=Windows%20Vista%20-%2032#amd-catalyst-packages

Manoj1 · Aug 13, 2014

I am in the same situation. Installed catalyst package multiple times to no help. My device manager still says Generic driver for VGA. Called Asus support and they ask me to go through 1601 BIOS upgrade. I plan to do that tonight and update this thread.
I am using A8 6600K APU with ASUS A88XM-A on Windows Vista 32bit platform.

Somebody please help.

UPDATE: After upgrading the BIOS, the customer support rep told me that Windows Vista is not not well supported on the MB. So decided to make Microsoft shareholder richer and upgraded to Windows 8.1.
Windows 8.1 is well supported, everything is working fine. With this change, I also moved to 64bit and now I can upgrade RAM beyond 4G.

Zircoben · Aug 13, 2014

Manoj1 :

How is gaming performance?

Manoj1 · Aug 14, 2014

Zircoben :

I don't use this PC for gaming. But give a try and update later.

Manoj1 · Aug 14, 2014

Zircoben :

I don't use this PC for gaming. But now that you

Zircoben · Aug 15, 2014

Manoj1 :

If games work at all, really, I bet the drivers are working just fine. If you are using the Windows fallback drivers, everything would be jittery, you would probably be in 800x600 resolution, and games wouldn't even open.

Joe Stewart · Aug 16, 2014

Thanks to everyone who posted a possible solution. While I tried everything suggested, nothing ultimately was successful. SO, I finally decided to see if this might be an issue with Vista and the motherboard drivers. Grabbed a spare hard drive and performed a new Windows 7 install and the Radeon graphics were immediately working. My final conclusion (and sounds like the same one suggested too Manoj1) is that the motherboard drivers don't completely work with Windows Vista. Maybe not that much of a surprise as Vista is getting a little long in the tooth.

Thanks again.

KJD · Apr 19, 2015

Ok its a bit odd getting Catalyst working on Vista,

1 ensure the latest Windows updates are installed for framework 4 (as per ATI requirements)

2A For Vista 32 download latest driver from http://support.amd.com/en-us/download/desktop?os=Windows+Vista+-+32#
2B For Vista 64 download latest driver from http://support.amd.com/en-us/download/desktop?os=Windows+Vista+-+64#

3 make sure it is a full download (not broken)

4 installed NO problem on A6 chip on Asus A88XM-A MB but configure gently (beware on a two screen set-up my monitors are 1 & 3 (if similar do NOT play with [2]) i did and had to reboot with F8 in low res to recover control of graphics

AMD A8-6600K - No Radeon Graphics?

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