Corsair h100i. It is idling at 38-40c and under load i saw it go over 90c and maybe causing black screens. HELP PLEASE!

Deathly1

Reputable
Aug 2, 2014
55
0
4,640
OK guys here's the situation,
I recently built a new computer with the following specs:
Gigabyte Z97X-UD5H Mobo (Haven't done anything in bios but put RAM in X.M.P Mode)
I7-4790k Processor (Not overclocked)
Corsair vengence pro 2400mhz 16gb RAM
Gigabyte R9 290 GPU (Factory overclocked, other than that i did nothing)
WD black 1TB Hard Drice
Samsung EVO SSD 250gb (has my OS and a few games)
Corsair CX750M PSU
Corsair C70 vengence case
And of course the trouble making Corsair h100i Liquid cooler.
Just in case my monitor has anything to do with the issue :ASUS VG248 144HZ (Set to 144HZ)

******Note*****: I have updated everything in my system. Except maybe the monitor. The CD it came with offered some weird folders and a NVIDIA folder, however I do not have a NVIDIA card so yeah i didn't download anything.

The setup problem (In case)
So this cooler has been a major trouble maker for my computer. I watched a video online about how to install it and followed it. The only thing i didn't follow was placing the fans on top of the case. Instead I positioned it under my radiator. The fans are blowing upward into the radiator and out my case. I checked my temps through Corsair link here are the results.
IDLE: 38-40C Load: 90C!!!!!!!! (to test load all i did was a windows index test).
I haven't tried to re position the water block because I did that last week when i first installed it. I did not remove the plastic cover on the back plate, but removed the wrapping on the water block.
I did not apply any thermal compound because I read that it is manufactuer applied. From my observations the standoffs for the cooler and my motherboard don't match up. The 4 screw in holes aren't aligned properly. 1 screw hole is closer to the water block then the others. Even the other screws aren't in their "ideal" location. I set my fans to "Performance Mode".

The problem while gaming:
While I'm playing Warface at max settings AA and all and 144Hz My computer would just black screen for no reason. My sound and computer and working fine, but the screen does not detect anything in the DVI port. I think this is caused by my overheating CPU. The hottest I ever saw my GPU go was 72C while playing Warframe. It has black screened twice now first after a 4 hour gaming session and 3 hours after I restarted my computer.

Please help me guys I'm new to building computers as this is my first build and I'm really scared. I don't want to see my first build go under and scare me away from building computers forever. All help is appreciated. You have my personal thanks. ~Ephraim



 

Littlesackninja

Reputable
Jun 15, 2014
841
0
5,160
You may have a faulty Cooler Or Cpu, When you feel the cooler is it warm? (The tube) You may want to contact Intel for a replacement cpu, Or corsair for a new cooler, How long does it take for it to get to 90c? Check in your Bios that it might of "Accidentally" Over clocked it or it might of Over Volted it.
 

Deathly1

Reputable
Aug 2, 2014
55
0
4,640
I just felt my tube and its is pretty cool ( not running any games at the moment). The cpu went over 90c when i was running the index test. It was over 90c for like 10 sec while it was being tested. I have a store warrenty on my cpu so yeah that's a plus. I want to check my bios but i dont know what volts it should be. CPU Z shows 1.1V peak after looking at it for 1 min.
 

Littlesackninja

Reputable
Jun 15, 2014
841
0
5,160
Ok, It looks like you may have a faulty cpu then, Don't worry though, Intel Should provide you with another card, If it persists after that then its probably the motherboard but thats highly unlikely.
First, Does the cpu feel warm? Put your hand nearish it when on, Does it feel like the searing hot intensity of 90c? Is it defiantly not just an arrow on behalf of the program telling you its 90c.

Second, Use a program too give you the current performance of your cpu, Is it at an abnormal Clock Speed?
Third, Post the results here
 

caqde

Distinguished


The water block should be tightly secure against the cpu with almost no perceivable gap. Yes there is thermal paste attached to the waterblock when you get it. It was that silverish material on the block. If it was just copper then it was missing the thermal paste and that would be a huge issue. The alignment of the screws shouldn't be an issue as long as the waterblock is securely and tightly touching the CPU itself. Btw don't reposition the waterblock to much if you lift the waterblock it will start creating airpockets in the thermal paste at which you would need to clean off and apply new thermal paste.

 

Littlesackninja

Reputable
Jun 15, 2014
841
0
5,160
Also try tightening the plate down onto the cpu further, It can have a large impact to Temperatures If parts aren't fully touching the cpu, You want all the heat from the cpu to go into the thermal paste and copper contact plate. (Not too much Thermal paste!)
 

Deathly1

Reputable
Aug 2, 2014
55
0
4,640
I did NOT apply any third party thermal paste I used the pre applied one. As for tightening the screws I tightened it to the max and un tightened it just a tiny tiny bit. I really want to go through every other solution before reseating/removing the h100i. Remember I am new to this computer business so i dont want to disassemble anything that I dont have to. Im running TF2 right now, hopefully it isnt an CPU intensive process. Also it would be much appreciated if I could get a response reguarding my black screens. Thanks for all the responses so far! Oh yeah like i said before the intel chip has a store warranty so worse comes to worse I just swap it.
 

Deathly1

Reputable
Aug 2, 2014
55
0
4,640
Ok before I put on the stock cooler I want to asses your understanding of the situation. Firstly only when Im running the Windows index performance does my cpu hit 90, the cpu usage was 90% (is this normal). Secondly what temps should I expect with the stock cooler. Lastly should I buy third party thermal paste apply it and check temps before I assume that it is a faulty cooler. Perhaps theres something wrong in the bios? Maybe I should change something there? Also can i get a response for my black screen issue?
 

beefy

Distinguished
May 22, 2004
236
0
18,760
I would say the black screens are resulting from heat. If you still have the h100i connected what fan profile are you using??? there are quite to custom you can also set it to make speed which will be a bit loud but that should get the temp stable for the time being. Have you got CPU-Z install so we can know what your cpu core speed is.
 

Littlesackninja

Reputable
Jun 15, 2014
841
0
5,160
Third party Thermal paste won't really make a difference. Your black screen issue could be from too high of a temperature or clock speed. In the bios make sure the clock speed of your cpu and power consumption isn't above the stock speeds and consumption. I have to go now but il be on tomorrow in Gmt time.
Also check your windows installation isn't corrupt, How is gaming performance (Run a game like crisis and such) Or any games, Then open up your temperature monitor right after you exit the game. I don't completely know what temps you should get with the stock cooler.
 

Deathly1

Reputable
Aug 2, 2014
55
0
4,640
@Littlesackninja- Thanks for all of your help so far, I look forward to speaking with you again tomorrow. Sorry if im taking things a bit slow, remember Im a newbie.

@beefy- Im not sure what is this fan profile you speak of. I created one and called it profile one but i didn't make any changes to the default. I do have CPU-Z installed however it keeps on fluctuating. However under the specification tab my core speed is 4.00GHZ (NOT OC).
 

Deathly1

Reputable
Aug 2, 2014
55
0
4,640
i checked my bios/health status here are the results.
cpu vcore 1.416
cpu vrin: 1.764
dram voltage 1.656
+ 3.3v
+5.040v
+12.168
cpu vaxg 0.012
cpu tmep 55c
system tem 34c
pch temp 42c

i have ro go for now, ill be back in 2 hours latest. thanks for all responses.
 

beefy

Distinguished
May 22, 2004
236
0
18,760
O.k. I`ll be up for about another 3hours yet. help me out here where are you getting the core speed from??? and have you got the up to date drivers for the h100i as I said earlier they nedd to be as above as old driver report wrongly or not at all. When you open corsair link you should see 2 fans and a pump indicator which i think should be reading 2250rpm you should also see Cpu temp,h100 temp and a socket temp do you see all of these? and if so what do they read
 

Deathly1

Reputable
Aug 2, 2014
55
0
4,640
just booted up pc the driver version for corsair link is 2.6.5214.
cpu temp is reading 35c
fan1 1509 rpm
fan2 1518rpm
h100i 2260 rpm
r9 200 1158 rpm
I recieved my core clock speed from cpu z it keeped on fluctuating so i just checked the specification tab saw that it was 4.0 mhz. strangly enough in my bios it said my clock speed was 4.4 mhz.
Can you check my previous post concerning my voltages? let me know if they are healthy or not. thanks beefy and all other contributers!

I could get some pictures for my bios,cpuz and rig with my ipad but ill need some explainations on how to put the pictures up.
 

beefy

Distinguished
May 22, 2004
236
0
18,760
now start up corsair link software and double click on 1 of the fans you should see it says mode,what mode are you in???
your voltages seem fine,in the bios you you should set the board to auto for voltages.
you core speed is fine as well 4 is your cpu standard clock and 4.4 is turbo mode does it ever drop lower the 4????
and where is the specification tab???
Also in the bios what have you got the ram fsb set as,2400mhz??? also set that to auto. Unless you wish to overclock your CPU ram rated 1600mhz would have been fine as you CPU only has a 1600mhz fsb and I should think 16gb of the 2400mhz was a lot of ££££.
 

Deathly1

Reputable
Aug 2, 2014
55
0
4,640
beefy my ram is supposed ro be 2400mhz it says so on the box........ I went into bios and turned on xmp mode for my ram. My movo was setting the ram at 1333mhz which i think is on the low side
 

beefy

Distinguished
May 22, 2004
236
0
18,760
O.k. that sounds about right, when you set that you can set it to auto or go with 2400mhz it`s up to you. How many sticks of ram do you have??? if you have 4 sticks, a mobo will normally set it back to 1333mhz as not all memory will run at the higher fsb when all 4 slots are being used, but I don`t think thats the cause of your problem. I`m gonna need you to start the corsair link software and double click on 1 of the fans you should see it says mode on the right hand side,what mode are you in??? I want to make sure the fans are increasing in speed as the CPU temp rises, if you have it set in silent when you start gaming or start putting load on the CPU it will cause more heat and if your fans don`t speed up there is no way you can expect your CPU to stay cool. There are preset modes choose performance mode or maxim speed mode this will make sure your fans speed changes when you cpu gets hot,you need to do that on both fans. Everything you have reported back so far has pointed out the the h100i is working as it should,if you are still seeing high temps then it is looking like the CPU is the problem. let me know if by changing the fans mode has decreased the temp problem.